Call Center Executive

Join a fast growing international marketing and technology company and help drive our US expansion.

TFLI is a global lead generation and customer acquisition business specialising in connecting businesses and consumers with trusted providers across multiple industries.

We own and operate two powerful comparison platforms:

CommercialExperts.com - helping businesses find better deals on essential services.

ConsumerExperts.com - connecting consumers with trusted providers across multiple sectors.

Across both brands we promote 35+ products and invest millions of dollars annually in paid search and paid social marketing, generating thousands of high intent customer enquiries every day.

With more than 80 team members across our offices in Macclesfield (UK) and Austin (TX), we combine marketing expertise, technology, and data to deliver exceptional results for our partners.

As part of our continued growth in the United States, we’re building a high-performing Austin call centre team and are looking for motivated Call Center Executives to help drive our next phase of growth.

The Opportunity

This isn’t a typical call centre role.

You’ll be speaking with warm customers who have already engaged with our platform, identifying their needs, and generating high-quality sales leads for our clients.

If you’re competitive, money motivated, and thrive in a fast-paced team environment, this role offers excellent earning potential and clear career progression as we scale our US operations.

Location: Office-based – Congress Ave, Austin, TX
Salary: $38,000 – $53,000 base + uncapped commission (OTE $70k+)

What You'll Do

Engage Warm Customers
Speak with customers who have already interacted with our platform and are actively researching services.

Generate High-Intent Leads
Identify customer needs and create high-quality leads for our partner companies.

Become a Product Expert
Develop deep knowledge across multiple sectors and learn to identify buying signals in real time.

Deliver Excellent Customer Experience
Represent our brand professionally while providing helpful and informative conversations.

Drive Performance
Work in a results-driven environment where strong performance is rewarded with uncapped commission.

What We’re Looking For

Sales Mindset
You’re motivated by targets, competition, and earning potential.

Excellent Communicator
You build rapport quickly and speak with confidence.

Resilient and Determined
You stay positive and focused even when calls are challenging.

Fast Learner
You can quickly understand new products and industries.

Team Player
You enjoy being part of a high-energy, supportive team.

Previous call center, sales, or customer service experience is preferred but not essential for the right candidate.

What We Offer

• Competitive base salary + uncapped commission
• 401(k) matching
• Health insurance
• Paid time off
• National holidays off
• Gym membership
• Free parking
• Modern office environment in downtown Austin
• Clear career progression opportunities as our US team grows

Why Join TFLI?

You’ll be joining a rapidly growing international business at an exciting stage of expansion.

Our Austin team plays a key role in our US growth strategy, giving you the opportunity to develop your career in a high-performance environment where results are recognised and rewarded.

If you’re ambitious, motivated, and ready to be part of something big, we’d love to hear from you.

Job Type: Full-time

Pay: $38,000.00 - $53,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off

Work Location: In person