Call Center Financial Clearance Specialist II - Patient Financial Experience - Fulltime, Days

Call Center Financial Clearance Specialist II

Fast-paced, high-volume clinic looking for a top skilled Call Center Specialist II

Work location: 600 East Lamar Blvd Arlington, Texas 76011

Work environment: Remote within the Dallas/Fort Worth area

Work hours: Full-time, 40 hours weekly; Monday thru Friday, (10:00am – 6:30pm)

Department Highlights:

• Promotional Opportunities
• Different roles/teams within our department to gain knowledge and growth
• Remote
• Inclusive Morale

Here's What You Will Need:

• High School Diploma or equivalent (REQUIRED)
• Two years of experience in a healthcare field, customer service, telemarketing, or a call center environment (REQUIRED)
• Working knowledge of Medical Terminology (PREFERRED)
• CHAA – Certified Healthcare Access Associate upon hire (PREFERRED)

What You Will Do:

• Obtain accurate financial and demographic information during Pre-Registration pertaining to the patient account
• Utilize Passport for address verification
• Maintain knowledge and application of all admission processes and procedures for patients in reservation status
• Execute tasks in a timely manner with a high degree of accuracy

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.” We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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