Forsa Connect

Apply Now Directly:https://forsaconnect.com/job/35The Call Center Supervisor is responsible for overseeing daily call center operations, ensuring high-quality customer service, and leading a team of agents to meet performance targets. The role focuses on coaching, performance management, and operational efficiency while maintaining customer satisfaction and service standards.Salary: EGP 25,000Job Type: Full-timeWork Location: Remote

Overseeing a remote team of call center agents, the Call Center Operations Supervisor ensures exceptional customer service and drives performance toward targets. With a focus on coaching and continuous improvement, this role plays a key part in maintaining satisfaction for customers while optimizing daily operations in an engaging virtual setting.

Call Center Operations Supervisor

Egypt

Customer Service

Team Leadership

Performance Management

Coaching

Operational Efficiency

Call Center Software

CRM Tools

Join Forsa Connect and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Call Center Operations Supervisor

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