Call Center Quality Assurance Specialist

Hiring: Call Center Quality Assurance Specialist

-Location: Qatar
-Experience: Minimum 3 Years
-Qualification: Bachelor's Degree in Business, Management, or a related field

Key Requirements:

• Minimum 3 years of experience in Call Center Quality Assurance.
• Strong understanding of call center operations, customer service protocols, and quality standards.
• Excellent analytical and problem-solving skills.
• Ability to identify improvement opportunities and drive quality initiatives.
• Strong communication, coaching, and feedback skills.
• Good computer proficiency.
• Excellent verbal and written communication skills in English.
• Knowledge of Arabic is an added advantage.

Interested candidates may share their updated CV for consideration.

Work Location: In person