Call Center Representative

We are hiring Call Center Representative

Job Responsibilities:

• Excellent Communication skills both verbal and written.
• Strong problem-solving abilities and a customer-focused mindset
• CCR will act as a intermediary between company and its customers.
• Take ownership for effectively solving customer issues, complaints, and inquiries.
• Keep customer satisfaction at the core of every decision and behavior.
• Diagnosing and resolving technical hardware and software issues involving internet connectivity and email clients.

Required Skills

• Basic knowledge of Ms Office
• Basic understanding of Call center working and rotational shifts
• Excellent data entry and typing skills
• Knowledge of customer service practices and principles

Shift timings:
8 hours shift (Rotational)

Benefits:

Fuel Allowance
Medical Coverage OPD and IPD (Coverage for Employee, Spouse, Children, and Parents)
Performance Incentive
Group life insurance
Gratuity
8 Sick Leaves
10 Casual Leaves
14 Annual Leaves
Opportunities for growth
State-of-the-art facility
Professional environment

Office Location:

131/1-A/M, Softech Building, Quaid-e-Azam Industrial Estate Kot Lakhpat, Lahore.

Job Type: Full-time

Pay: Rs37,000.00 per month

Application Question(s):

• What is your current salary package?
• What is your expected salary pakage?
• How many year of experience do you have?

Education:

• Intermediate (Preferred)

Location:

• Lahore (Required)

Work Location: In person