Call Center Representative

Call Center Specialist for Doctors office

· Call center experience preferred.

· Medical experience preferred.

· Internet savvy and able to learn scheduling software.

· Answer every call in a timely and efficient manner.

· Respond to patients’ inquiries via website and email.

· Manage/maintain check in process for all patients.

· Confirm that all information being entered in the system is both complete and accurate.

· Relays phone messages to appropriate center staff to expedite call back.

· Confirm appointments for following day.

· Other duties as assigned by management.

· **Must be fluent in English and Spanish**

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Language:

• Fluent English and Spanish (Required)

Location:

• Coral Gables, FL 33146 (Preferred)

Ability to Commute:

• Coral Gables, FL 33146 (Required)

Ability to Relocate:

• Coral Gables, FL 33146: Relocate before starting work (Required)

Work Location: In person