Call Center Sales Manager

Now Hiring an Inside Sales/ Call Center Manager in SUNNY Sarasota, Florida...

Are you a self-motivated leader with the ability to train, mentor, and lead a call center sales team?

If the answer is YES this is the opportunity for you ...

Apply today to join our growing, energetic , creative team !! This is an in office role located in Beautiful Sarasota, Florida.

The Alpha Dumpster Call Center Manager will Directly supervise a team of call center sales agents in a service environment to provide training, side by side coaching , and customer service through development and performance management by inspiring, monitoring, coaching, and providing feedback to meet company sales goals, build relationships, and provide excellent customer service. This role is responsible for optimizing the customer experience by actively managing current customer relationships and developing solid relationships with new customers.

• Bachelor's degree in marketing, business, or related field preferred
• Two years of sales or call center managerial experience preferred
• Detail-oriented with the ability to manage multiple projects simultaneously
• Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem-solving skills.
• Professional demeanor and adaptability required to change as dictated by situation(s).
• Proficiency in using array of software packages, including MS Outlook, Word, PPT and Excel.
• Experience with CRM software, preferably Salesforce
• Creative thinker with the ability to produce innovative solutions

• Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
• Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Alpha Dumpster.
• Any additional job duties that may be assigned by the Supervisor.