Call Center Supervisor

• Bachelor's degree in Business Administration, Management, Health Sciences, or a related field.
• Minimum 5 years of similar experience in a healthcare environment.
• Strong customer service experience.
• Previous experience in a medical call center and knowledge of medical terminology preferred.
• Good computer skills.
• Excellent supervisory skills.
• Good oral and written communication skills in English.
• Knowledge of Arabic is an advantage.
• Ability to work with people from different cultural backgrounds.
• Self-motivated, committed, and proactive.
• Ability to work efficiently under pressure.
• High degree of motivation and self-discipline.
• Enthusiastic and confident personality.

Work Location: In person