Call Center Telesales Team Leader

Responsibilities:

• Lead, mentor and manage the team to achieve sales targets and KPIs.
• Monitor and assess team performance, providing regular feedback and implementing strategies to enhance effectiveness.
• Conduct calls to prospective customers to promote and sell our products and services.
• Handle customers‘ inquiries and convert them into sales opportunities.
• Understand customer needs and requirements to provide appropriate solutions and close sales.
• Achieve and exceed monthly sales targets.
• Follow up on marketing leads and maintain accurate and up-to-date records of all sales activities in the CRM system.

Requirements:

• Proven experiences as a Sales Team Lead or in a similar supervisory role.
• Strong understanding of sales and customer relationship management.
• Ability to motivate and drive a team to achieve targets.
• Excellent leadership, communication, and interpersonal skills.