Call Centre Agent

Tele callers are responsible for making outbound calls to potential customers or clients to promote and sell a product or service or collect information. Their roles and responsibilities typically include:

• Making calls: Tele callers make outbound calls to potential customers, clients, or partners.
• Introducing the product/service: They provide information about the product or service that the company is offering and explain its benefits.
• Answering questions: Tele callers must be knowledgeable about the product or service and be able to answer any questions that potential customers may have.
• Persuading customers: They must be persuasive and convincing in order to sell the product or service.
• Meeting targets: Tele callers are often given targets to meet, such as the number of calls made, appointments booked, or sales closed.
• Maintaining records: They keep detailed records of calls, sales, and customer feedback.
• Following up: Tele callers follow up with customers who have expressed interest in the product or service, and continue to build relationships with existing customers.
• Customer service: They handle customer complaints and queries, and try to resolve any issues in a timely and professional manner.
• Reporting: Tele callers report their progress to their supervisors and provide feedback on the effectiveness of the calling campaigns.

Overall, the role of a tele caller is to generate new business leads, increase sales and revenue, and maintain strong relationships with customers.

Job Type: Full-time

Pay: ₹10,300.32 - ₹18,772.50 per month

Language:

• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8297321555