Call Centre Representative

• Memorize scripts for products and services, and refer to them during calls
• Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
• Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate
• Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
• Create and maintain record of daily problems and remedial actions taken, using call-center database
• Leverage data and insights gathered by the call center to recommend and influence process improvements

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,500.00 - ₹27,500.00 per month

Benefits:

• Flexible schedule

Education:

• Bachelor's (Preferred)

Location:

• Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person