EJS Business Solutions

*For Call quality analyst position*1-3 year experience as call quality analyst in sales &amp; outbound process in international BPO (preference to australian process) &amp;Excellent communication skills.Job Types: Full-time, PermanentWork Location: In person

Analyzing outbound sales calls to ensure quality standards are met, a Call Quality Analyst helps elevate customer interactions and improve team performance in an international BPO environment. The role offers the opportunity to shape sales strategies and provide actionable feedback that directly impacts business success.

Call Quality Analyst

Call Quality Analysis

Sales Process Knowledge

Outbound Process

Communication Skills

Quality Assurance

Customer Interaction Evaluation

Performance Monitoring

Data Analysis

Reporting Tools

CRM Software

Join EJS Business Solutions and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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