Call Verification Officer – Financial Institution (Leading Bank – UAE)

We are hiring for a reputed leading bank in the UAE for the role of Call Verification Officer in the banking/financial services department.

Job Responsibilities:

• Conduct outbound verification calls to customers after loan/credit card applications
• Verify customer identity, documents, and application details as per bank compliance
• Ensure customer consent is properly confirmed and recorded
• Maintain accuracy in data entry and call documentation
• Identify discrepancies, incomplete applications, or suspicious cases and escalate accordingly
• Follow strict banking guidelines including KYC and AML policies
• Coordinate with sales and operations teams for clarification when required
• Meet daily/weekly call verification targets and turnaround timelines
• Ensure professional customer interaction at all times

Requirements:

• Arabic & English speaking (Mandatory)
• Must be on Spouse Visa (Husband/Wife visa only)
• Previous experience in banking, call verification, or call center preferred
• Strong communication and listening skills
• High attention to detail and accuracy
• Basic understanding of banking products (loans/credit cards) is an advantage

What We Offer:

• Opportunity to work with a leading bank in the UAE
• Competitive salary package
• Professional banking environment
• Growth opportunities in banking operations & compliance

Pay: AED2,500.00 - AED3,500.00 per hour

Application Question(s):

• Do you have Spouse visa ?

Language:

• Arabic (Required)

Work Location: In person