Calling Executive

We are looking for a motivated and confident Calling Executive to join our team. The role involves making outbound/inbound calls to customers to promote products/services, handle queries, or gather information. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer interactions professionally.

Key Responsibilities:

• Make outbound calls to potential/existing customers to inform them about products/services or follow up on leads.
• Handle inbound calls and respond to customer inquiries or resolve issues.
• Maintain records of customer interactions and update CRM databases.
• Follow communication scripts and standard procedures.
• Meet daily/weekly/monthly call and conversion targets.
• Build and maintain a positive relationship with customers.
• Provide accurate information and offer solutions based on customer needs.
• Escalate complex issues to the appropriate department when necessary.

Requirements:

• High school diploma or equivalent; a degree is a plus.
• 0–2 years of experience in a calling, telemarketing, or customer service role.
• Excellent communication skills in [languages required – e.g., English, Hindi, etc.].
• Basic computer knowledge and familiarity with MS Office.
• Good listening and interpersonal skills.
• Ability to work under pressure and meet targets.

What We Offer:

• Competitive salary with performance-based incentives
• Training and support to grow your skills
• Friendly and supportive work environment
• Opportunities for career advancement

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 9103309674