CAMBA Gardens II - Case Manager

Position Overview:

The Case Manager is expected, under general supervision, to: (1) aid individuals and/or families requiring social service assistance; (2) interview and evaluate tenants and formulate independent living plans; and (3) locate and provide access to appropriate community resources for tenants.

What does the Case Manager do:

• The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
• Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc.
• Monitor clients' progress toward their goals {dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
• Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• Escort clients to appointments (educational, medical, social service, etc.)
• Assist clients in completing applications for benefits and entitlements and monitors outcome of process.
• Collect all required documentation and create client files.
• Conduct a minimum one home visit per month.
• Report any repair issues to the Housing Specialist.
• Monitor clients' living conditions.
• Meet required monthly projections.
• Provide all required information for the completion of monthly program reports.
• Maintain clients' charts always audit ready.
• Other duties as assigned.

What are the Qualifications for the Position

• Bachelor or Associate degree with one year of equivalent experience, or
• Two years of equivalent experience with sufficient education and technical expertise: to comprehend written and oral instructions (work orders); basic math to accomplish maintenance tasks; and to document accomplished tasks.

Minimum Experiences and Skills Required:

• Relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse.
• Good written & verbal communication.
• Computer literacy in Microsoft Office Suite.

Preferred Qualifications:

• Bi-lingual English and Spanish.

Pre and/or Post Employment Requirements:

• Disclosure if they have been subject of a founded report to the State Central Child Abuse Registry.