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Campus Safety Dispatcher

JOB
The primary dispatcher's responsibility is to operate the radio, telephone, or computer equipment at the Fresno Pacific University Campus Safety Communications Center. Dispatchers will receive reports from the public related to crimes, disturbances, fires, and medical or police emergencies. They will relay information to Campus Safety, law enforcement, and emergency response personnel. May need to maintain contact with caller until responders arrive. Dispatchers will also maintain computer-aided dispatch data entry and monitor surveillance cameras at all university campuses.

EXAMPLE OF DUTIES
Receive calls concerning crimes, emergencies, and other requests for police assistance. Monitors and respond to 911 calls from the university system and campus "Blue Light" emergency telephones.Collect pertinent information from callers and disseminate that information to responding officers and or University Departments.Determine the priority level of requests for services and mitigate those calls that can be handled without a need for committing department resources to a response.Broadcasts orders to patrol officers in the vicinity to investigate complaints or requests when appropriate and relays instructions or questions from remote units.Maintain the CAD records of all responses for Campus Safety.Process all paperwork, data entry, and alert notifications for missing persons, stolen vehicles, arrested individuals, etc.Keep senior police and fire staff and town officials informed 24-hrs a day of noteworthy incidents and emergencies.Relay radio and telephone messages between police officers and the FPU community.Performs various clerical duties, including completing the electronic dispatch log and filing police reports.Serve as a clearinghouse for university-wide emergency call lists.Serves as Campus Security Authority as outlined by the Clery Act.Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your Christian faith into your role and responsibilities.Embrace the mission, vision, and values of Fresno Pacific University, affirm the FPU Faith Expectations, and support the ideals and practices articulated in "The Fresno Pacific Idea”Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.Complete tasks timely with work that is comprehensive, complete, and accurateCommunicates clearly, listens attentively, and seeks to understand othersCollaborates productively with colleagues of varying skillset Other job duties as assigned

SUPPLEMENTAL INFORMATION
$17.00 to $20.50 per hour is the starting hourly wage for this role, with an expected workload of 24-29 hours per week and reflects what Fresno Pacific University reasonably expects to pay for this position. Actual compensation may vary based on qualifications, experience, and internal equity. In addition to compensation, FPU offers a competitive benefits package.Reserving its rights as a religious institution, Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, age or disability, or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity, FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability, you should contact FPU’s Human Resources Department at hr@fresno.edu. As a religious institution, the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith, the FPU Idea and the University’s governance by the Pacific District Conference of Mennonite Brethren Churches.

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