Capacity Planning Specialist

This position is based on-site in the Greater Seattle Area.

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

The specialist of the Capacity Planning & Optimization team is responsible for optimizing and managing Sono Bello's surgical capacity to ensure current and future demands are met. This involves analyzing resource utilization, forecasting, and implementing strategies to enhance system performance and efficiency. Additionally, collaboration with various teams to align capacity plans with business objectives, analyze trends, and recommend solutions to support growth while minimizing costs. A self-starting, strong analytical, and communicative planner is crucial for this role.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

• Demand Forecasting: Analyzing historical data and business trends to forecast future resource demands accurately.
• Resource Monitoring: Continuously monitoring and analyzing the utilization of resources, such as surgical slots and clinical hours.
• Capacity Planning: Developing and implementing strategies for optimal resource allocation to meet business requirements and performance goals.
• Performance Analysis: Evaluating system performance metrics to identify bottlenecks and areas for improvement in capacity utilization.
• Collaboration: Working closely with data analytics teams, business stakeholders, and other relevant departments to understand requirements and align capacity planning with organizational goals.
• Risk Management: Identifying potential risks related to capacity constraints and implementing measures to mitigate these risks.
• Documentation: Maintaining accurate and up-to-date documentation of capacity plans and performance metrics.
• Incident Response: Participating in incident response activities related to capacity issues, troubleshooting problems, and implementing solutions.
• Automation: Implementing automation tools and processes to streamline capacity management tasks and improve efficiency.

REQUIRED SKILLS AND ABILITIES:

• Analytical Skills: Ability to analyze data and trends to make informed decisions about resource utilization and future capacity requirements.
• Forecasting: The ability to predict future capacity needs based on historical data and business projections is crucial for proactive planning.
• Communication: Strong communication skills are necessary to collaborate with various teams, articulate capacity plans, and align strategies with overall business goals.
• Problem-Solving: Must be adept at identifying and resolving issues related to resource constraints, performance bottlenecks, and system inefficiencies.
• Project Management: Coordinating upgrades, migrations, and other projects related to capacity management requires effective project management skills.
• Documentation: Keeping accurate records and documentation of capacity plans, changes, and performance metrics is essential for future reference and continuous improvement.

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree is required.
• 4 years' experience working in a medical related organization preferred.
• Excellent strategic, analysis, communication, planning, and organization skills.
• Attention to detail and effective time management is critical.
• Exceptional writing and presentation skills.

WORK ENVIRONMENT:
Work onsite at the Corporate Office in Bellevue, WA for a minimum of 3 days a week. May work in remote office locations on Wednesdays and Fridays.

COMPENSATION:

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $67,000 - $84,000 depending on experience.

BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO & Paid Holidays