Captain - Food and Beverage

Key Responsibilities

* Supervise day-to-day operations in the restaurant during assigned shifts
* Handle guest feedback and resolve complaints promptly and professionally
* Maintain proper cash handling and banking procedures, including daily reports
* Oversee inventory control, stock levels, and equipment maintenance
* Assist in developing menus and wine lists in collaboration with management
* Monitor service standards and ensure compliance with health and safety guidelines
* Lead and support colleagues, ensuring smooth service during peak periods
* Train new team members and promote a positive work environment

Ideal Profile

* Friendly and service-driven personality with strong communication skills
* Previous experience in a similar role within a hotel or restaurant setting
* Ability to stay calm under pressure and work as part of a dynamic team
* Passion for food and hospitality with a willingness to learn and grow
* Fluent in English; other language skills are an advantage

Life at Holiday Inn & Suites

When you join Holiday Inn & Suites at Dubai Festival City, you become part of the IHG family one of the world s leading hotel brands. We offer competitive pay, employee benefits, and a strong culture of learning and development. Our cluster of hotels within Dubai Festival City gives team members the chance to grow across brands and departments.

About the Company

Holiday Inn & Suites Dubai Festival City is part of IHG Hotels & Resorts and offers warm hospitality in a convenient, dynamic location. With access to shopping, dining, and entertainment, we provide memorable guest experiences backed by a supportive, inclusive team environment. Our hotel is part of a larger cluster including InterContinental, Crowne Plaza, and InterContinental Residence Suites all united in delivering hospitality with heart.

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