Full job description
<<< PLEASE DO NOT APPLY TO THIS POST IF YOU DID NOT WORK IN A FINE DINING SET UP BEFORE >>>
Job Title: Senior Waitress / Chef de Rang /Captain Waitress (Tagalog Speakers)
Starting Monthly Salary: SAR 2,300++ to SAR 2,500
++ FREE Duty Meal, Shared Accommodation and Transportation to and from work
***PLEASE DO NOT APPLY, IF YOU REQUIRED ACCOMMODATION & TRANSPORT ALLOWANCE PACKAGES
Company Profile: www.rise.qa
Job Summary: We are seeking an experienced and charismatic Chef de Rang and Captain Waiter to lead our fine dining service team. The Chef de Rang and Captain Waiter is a critical leadership role responsible for overseeing the dining room operations, ensuring impeccable service standards, and creating memorable dining experiences for our guests. The ideal candidate will have a proven track record in fine dining, exceptional leadership skills, and a passion for delivering exceptional hospitality.
Responsibilities :
- Lead and supervise the waitstaff team, ensuring adherence to service standards, proper etiquette, and timely execution of tasks.
- Engage with guests warmly and professionally, addressing inquiries, offering recommendations, and ensuring their satisfaction throughout their dining experience.
- Oversee table assignments, reservations, and seating arrangements to optimize guest flow and ensure a seamless dining experience.
- Possess in-depth knowledge of the menu, including ingredients, preparation methods, allergens, and wine pairings, to confidently answer guest questions and offer suggestions.
- Handle guest complaints and concerns with diplomacy and tact, ensuring a positive resolution and guest satisfaction.
- Train, mentor, and motivate waitstaff, fostering a positive and collaborative work environment.
- Monitor and maintain the smooth flow of service, coordinating with the kitchen staff to ensure timely delivery of dishes and address any potential issues.
- Proactively identify opportunities for upselling and suggestive selling to enhance the guest experience and maximize revenue.
- Assist with inventory management, scheduling, and other administrative tasks as needed.
Qualifications:
- At least 23 years old. Maximum 26 years old
- Can speak English well, and Arabic (preferred)
- Minimum of 2 years of experience as a waiter/waitress in a fine dining or upscale restaurant environment, with at least 1 year in a leadership role.
- Strong leadership and communication skills, exceptional interpersonal skills, ability to work under pressure and multitask, excellent problem-solving abilities, and a passion for providing exceptional service.
- In-depth knowledge of fine dining etiquette, wine and beverage pairings, food safety regulations, and restaurant operations.
Job Type: Full-time
Application Question(s):
- IMPORTANT: When applying for this role, your CV must have a photo of you. Applicant CVs without photo will not be screened for the next step.
- In which country are you currently located?
- Which country are you from?
- What is your age right now?
- Do you speak and understand basic conversational Arabic? Yes or No?
- Have you read and confirm the job description (and salary) that we mentioned for this role?
- How many years of work experience from a high-end FINE DINING restaurant / hotel (or professional kitchen) do you have?
- If you are selected or hired for this role, are you willing to be assigned to ANY of our restaurant branches in Qatar, Saudi Arabia, (and soon United Kingdom)?
- If you are selected or hired for this role, after how many days can you join our company?
- ANSWER REQUIRED: How much is the MINIMUM salary that you are expecting for this role? Anything lower than this amount, you are not accepting. Non-negotiable. QAR ___