Captain Waitress

Job Summary:
Seeking a skilled and dynamic Captain Waitress to lead our restaurant service team. This role combines staff supervision, daily service management, and a focus on delivering excellent guest experiences in all food and beverage operations.

Key Responsibilities:

• Greet and seat guests with warmth to set a positive tone for their visit
• Supervise, guide, and assist waitstaff to ensure smooth, efficient service
• Take and communicate accurate orders to kitchen and bar teams
• Maintain high standards for food and beverage presentation
• Resolve guest requests and complaints with professionalism
• Monitor guest satisfaction and follow up as needed
• Ensure dining areas remain clean and properly arranged
• Coach and train new team members, fostering collaboration
• Communicate clearly with kitchen and management to streamline service
• Manage billing and process payments reliably
• Complete shift closing tasks, including stock and cash checks
• Enforce hygiene, food safety, and company policies
• Participate in ongoing staff meetings and training sessions

Qualifications:

• Previous supervisory experience in food and beverage settings preferred
• Broad knowledge of menu offerings and service standards
• Demonstrated leadership, communication, and problem-solving skills
• Ability to excel in a fast-paced, high-pressure environment
• Outstanding customer service and interpersonal abilities
• Flexibility to work evenings, weekends, and varying shifts

Job Types: Full-time, Permanent

Application Question(s):

• Do you have Valid Qatar ID?
• Can you get NOC for Sponsorship Transfer?
• If selected can you start immediately?