CARE COORDINATOR

Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Care Coordinator?
In this role, the Health Home Care Coordinator works with individuals who have chronic health conditions and who are transitioning from inpatient stay or are high users of the healthcare system. Using excellent communication skills, the Care Coordinator will provide services and coordination to clients to ensure continuity of care across health and social service programs. This position requires strong interpersonal and organizational skills in order to build rapport with clients and to coordinate with various healthcare providers and community services. Comfort and confidence in addressing medical topics and in doing home visits is essential. This position is part of our Health Homes team in Pasco and will provide care coordination services throughout the Tri-Cities area.

Schedule: Monday-Friday, 8am to 5pm

Care Coordinator duties may include:

• reaching out to and meeting with potential clients to recruit them into the program
• completing care management assessments and monitoring client progress towards improving self-management of their chronic illness
• collaborating with the client to develop an individualized health action plan that includes all systems of care with which the client is involved
• coordinating with primary care providers & other treatment teams to facilitate communication with the client
• coordinating with medical facilities at all levels to ensure the continuity of care as clients transition between care systems
• providing education & coaching for the client and their support system regarding medications, health behavior changes, and accessing community resources & services
• working independently to meet clients in their homes or out in the community
• entering clinical data into multiple systems accurately & efficiently
• completing all documentation in a timely, client-centered manner

Qualifications:

• Bachelor's degree in social work, psychology, or related field
• Must be eligible for registration as Agency Affiliated Counselor
• Must have valid driver's license and vehicle liability insurance
• In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening

It is the policy of Comprehensive Healthcare to ensure that employees are provided the equipment necessary to protect their health from respiratory disease in accordance with applicable laws and regulations. Respirators, training, and medical evaluations are provided at no cost to the employee during normal working hours. The medical evaluation will determine the employee’s ability to use a respirator and is required prior to completing fit testing of the respirator. Fit testing will be performed using the same make, model, style, and size of respirator that will be used by the employee when at work. A respirator is designed to achieve a very close facial fit and very efficient filtration of airborne particles. The edges of the respirator are designed to form a seal around the nose and mouth. To achieve this, employees must (a) arrive for fit testing clean shaven around the sealing surface of the mask; (s) have nothing to eat or drink other than plain water for 20 minutes prior to the appointment; and (3) have not smoked, vaped, or chewed gum for 20 minutes prior to the appointment.

What Comprehensive Healthcare Can Offer You
Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Tuition reimbursement program to support employees pursuing additional education
• Employer-funded student loan repayment assistance

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.