Care Coordinator

• Competitive Salary
• Training opportunities and career progression
• Pension
• Team Social Events
• Supportive team and management

Caremark Greenwich is a professional home care provider supporting individuals in the borough of Greenwich and the surrounding area.

Principal Responsibilities:

Your role will include helping customers with tasks such as:

• Answering all incoming telephone enquiries.
• Implementation of thorough recruitment and vetting procedures for all Care Assistants.
• Processing new customer referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care Assistants to all customer visits and ensuring all visits are always covered.
• Administration of all Individual Care & Support Agreements.
• Maintaining customer and Care Assistant office files and ensuring that they are always up to date.
• Maintaining the computer system up to date at all times.
• Ensuring all customers and Care Assistant documentation and electronic records are kept up to date at all times.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor.
• To ensure compliance with all office systems and procedures.
• Production of reports and management information as required.

What we look for:

It’s important that you have the following qualities:

• Strong communicator who’s fluent in English (both written and spoken)
• Friendly telephone manner
• Good negotiation skills
• Ability to work under pressure and multitask
• Strong organisational and time management skills
• Ability to work to deadlines & take direction
• Be able to think fast on their feet and make quick decisions
• Compassionate and caring
• Lives Local to the Greenwich Borough

We are very proud to be an equal opportunities employer, with a diverse and inclusive workforce.

We truly value our Care Assistants, and work in a fun and supportive environment with a team-orientated approach.

NO SPONSORSHIP AVAILABLE

If this sounds of interest, then apply today and join a fantastic team!