Care Coordinator

Join our award-winning team at Caremark Kirklees. Working closely with the Registered Manager and field team, you will coordinate care services, manage staff schedules, maintain high standards of person‑centred care, liaise with customers and professionals, support recruitment and onboarding, ensure compliance with company policy and CQC requirements, and participate in the on‑call rota.

About The Role

Key responsibilities:

• Create and maintain staff rotas using scheduling software
• Respond promptly to customer and staff enquiries
• Monitor and manage care delivery to ensure service standards
• Liaise with customers, families, healthcare professionals and local authorities
• Support recruitment, onboarding and retention of care staff
• Maintain accurate records and ensure CQC/compliance adherence
• Provide emergency cover and resolve scheduling issues
• Participate in on‑call rota as required

  Essential requirements:

• Experience in care coordination, scheduling or care administration
• Excellent organisational and time‑management skills
• Strong communication and interpersonal skills
• Ability to work in a fast‑paced environment
• Good IT skills and experience with scheduling systems
• Understanding of domiciliary care and person‑centred practice
• Full UK driving licence and access to a vehicle

Desirable:

• Experience in home care or health & social care settings
• Knowledge of CQC regulations and compliance
• Level 3 Health & Social Care qualification (or willingness to work towards one)

Benefits:

• Competitive salary (£28,000–£32,000)
• Bonus scheme
• Pension scheme
• Laptop and mobile phone provided
• Ongoing training and professional development
• Career progression opportunities
• Supportive, friendly working environment

Required Criteria

Skills Needed

About The Company

Our mission is simple:

• To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for.

• Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too.

• Caring for and supporting others runs through the very heart of Caremark.

Who is Caremark?

• Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community.

• We are the mark of excellent care.

• We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.

Caremark’s history – providing home care since 2005

• Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago.

• Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry.

• Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.

Company Culture

Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.

Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.

Here's why Caremark stands as a beacon of excellence and a great place to work:

Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.

Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.

Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.

Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.

We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.

Company Benefits

Salary

£28,000.00 - £32,000.00 per year