Care Coordinator II - CHS-SUD

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
barriers to healthcare and promote health equity for all. We offer a wide range of services, including
mental health care, residential and outpatient substance use treatment, and primary health services.

Additionally, we provide transitional support for individuals re-entering the community after involvement
in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
recovery.

Prototypes CHS-SUD Substance Treatment and Reentry Transition (START) provides direct in-custody SUD
counseling, group therapy, and case management services to up to 150 women located at the Century
Regional Detention Center (Lynwood County Jail). START services are evidence-based and culturally
appropriate that utilize cognitive behavioral therapies and motivational interviewing approaches to treat
addiction.

The Care Coordinator II is an integral part of an interdisciplinary team that supports our clients in their
treatment and recovery by coordinating services, providing clinical assistance, and ensuring accurate
documentation. The Care Coordinator II will develop individualized treatment plans and will help our
clients meet treatment goals, manage crisis, assist with public benefits, and facilitate access to educational
and community resources. Additionally, this role will advocate for our clients and ensure that they have
the resources needed for successful reentry and long-term recovery.

KEY RESPONSIBILITIES
Client Services & Coordination

• Provide learning experience opportunities and offer clinical support to assist clients in meeting

their treatment goals.

• Perform crisis intervention and communicate with treatment team as unforeseen situations arise.
• Document client updates and incidents in the facility log daily.
• Provide individualized intervention, assist in accessing public benefits/Medi-Cal Outreach and

Enrollment; offer information/referral regarding access to health; and encourage participation in
educational opportunities, such as self-help support groups.

• Provide follow-up supportive services to enrolled clients in accordance with program policies and

procedures.

• Provide direct services to incarcerated clients to plan their successful return to the community

and assist them with accessing supportive resources following release.

• Perform transitions in level of care, coordinate referrals (including connections with and

transportation to physical and mental health services), monitor progress in services, and advocate
for patients.

• Work with SUD Counselors/Case Managers to ensure that each client’s transition plan is

consistent with their individualized treatment and rehabilitation plan.

• Collaborate with Counselors and/or Case Managers and other available internal and external

resources to develop/maintain treatment plans; transition plans; progress notes, and appropriate
updates in support of the health and recovery needs of the client.
Documentation

• Coordinate, prepare, and maintain required charting and documentation in a timely and thorough

manner.

• Maintain client records according to HIPAA and 42 CFR, adhere to all client confidentiality

requirements and standards.

• Maintain accurate records by entering data into various electronic systems for all caseload clients

in accordance with guidelines established by Prototypes/HealthRIGHT 360 to satisfy internal and
external evaluating requirements.
Community Outreach

• Create and develop relationships with community providers of housing, employment, education,

food assistance, childcare support, substance abuse treatment, primary care, mental health
treatment, and other supportive services that will benefit the client upon reentry to the
community.

• Maintain copies of the provider’s literature and program materials for clients to review.

Other Responsibilities

• Attend meetings and actively participate.
• Complete assigned training on time.
• Read and respond to communications in a timely manner.
• Maintain full compliance with registration requirements.

And perform other assigned duties.

QUALIFICATIONS
Education, Certification, or Licensure

• High school diploma or equivalent required. Bachelor’s degree in Health and Human Services,

Social Work, Psychology, or other related field preferred.

• Registration as a Substance Use Disorder Counselor from an accredited California agency (CCAPP,

CAADE, CADTP).

• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Valid California Driver’s License and access to registered and insured transportation.

Experience

• At least 6 months of experience as a registered substance abuse or behavioral disorder counselor

or recovery specialist in community mental health setting preferred.

• At least 2 years’ experience providing case management or peer recovery support services.
• Experience carrying a caseload or has the ability to carry a caseload of clients.
• We will consider for employment qualified applicants with arrest and conviction records.
• Must complete a background check and livescan.