Care Coordinator (Scheduler)

Care Coordinator (Scheduler)

Make a Real Impact Every Day | Griswold Home Care

We’re hiring a Care Coordinator who thrives in fast-paced environments and takes pride in ensuring seniors never go without care.

If you’re organized, calm under pressure, and energized by solving real-time problems that directly impact people’s lives—this is a high-responsibility, high-impact role.

Why This Role Stands Out

You won’t just schedule shifts—you’ll be the critical link ensuring uninterrupted care for seniors, especially during urgent and after-hours situations.

What You’ll Do

• Coordinate caregiver schedules and daily staffing needs
• Quickly fill last-minute call-outs and urgent shifts
• Match caregivers with clients based on skills, availability, and fit
• Communicate in real time via phone, text, and email
• Maintain accurate scheduling in systems (ClearCare/WellSky, CRM)
• Ensure every shift is fully covered—no gaps in care

Critical Responsibility: On-Call Care Coordination (Essential Function of the Role)

This role includes a structured on-call rotation for after-hours support.

During on-call shifts, you will:

• Respond to urgent caregiver call-outs
• Secure replacement caregivers quickly and efficiently
• If no caregiver is available, you are required to step in and cover the shift to ensure continuity of care

This is a core responsibility of the role and essential to our mission.

Compensation & On-Call Structure

We offer a clear, competitive compensation model that recognizes both scheduled work and after-hours responsibility.

Base Pay

• $18–$23/hour (based on experience)

On-Call Stipend

• $125 per week for participation in the scheduled on-call rotation

Shift Coverage Pay (When You Step In to Provide Care)

When direct care coverage is required:

• During scheduled 40-hour work week: Paid at your standard hourly rate
• Outside scheduled hours (evenings, nights, weekends, holidays):

Paid at caregiver hourly rate + $2–$3/hour differential for all hours worked

What We’re Looking For

• 1–2 years scheduling, staffing, or administrative experience (home care preferred)
• Strong ability to problem-solve under pressure
• Excellent communication and accountability
• Highly organized and detail-oriented
• Comfortable managing multiple systems and communication channels

Additional Benefits & Perks

• Overtime pay when eligible under labor law
• Paid time off
• Quarterly bonuses
• 401(k) matching
• Supportive team environment
• Opportunity for growth with a trusted home care provider
• Competitive pay structure aligned with experience

Why Join Us

This role is designed for someone who wants more than a desk job—you’ll directly impact client safety, caregiver support, and continuity of care every single day.

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person