Care Management Case Aide

Description:

Company name: Philadelphia Corporation for Aging

Title of position: CASE AIDE (MEALS ONLY CONSUMERS)

Position type: Full Time

Pay range: Internal Promotion

Department: Long – Term Care Options (LTCO)

THE ORGANIZATION

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

Benefits:

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes 13 holidays, 10 sick days, 2 personal days, and vacation depending on tenure.

DEFINITION: This Case Aide assesses the need for meals and coordinates and monitors the delivery of this service to individuals who have declined Long Term Care OPTIONS or Community Health Choices programs and are receiving home-delivered meals only. Work is performed in accordance with mandates from the Pennsylvania Department of Aging (PDA) for “Meals Only” consumers including annual reassessments, home visits, and telephone contacts, and is monitored and reviewed by the OPTIONS Care Manager Supervisor through check-ins and system reports.

Requirements:

QUALIFICATIONS:

Education and Experience:

• Some college credits or certification preferred.
• Professional Characteristics:

• High energy level; able to manage a variety of tasks simultaneously.
• Well-developed interpersonal and communication skills.
• Well organized.
• High level of flexibility.
• Possesses advocacy skills and a sense of professional ethics.
• Additional Requirements:

• Must have a valid driver’s license, good driving record, and continuous access to a fully insured car.
• Pre-employment physical.
• Drug testing.

DUTIES AND FUNCTIONS:

• Performs all care management functions for “meals only” caseload according to the OPTIONS program regulations as dictated by the State.
• Conducts standardized assessment of nutrition needs and eligibility for home delivered meals annually.
• Conducts semi-annual home visits and quarterly telephone calls to monitor eligibility, changing needs, and satisfaction with meals.
• Enters Care Management Activity in the form of units for services provided.
• Follows up on meal deliveries problems as needed.
• Completes all required documentation and data entry.
• Contributes to upholding a highly supportive team culture.
• Other duties as assigned.

PERFORMANCE EXPECTATIONS:

• Meets PDA and PCA standards of care management practice.
• Adheres to PDA consumer contact requirements.
• Records and computer data entry are timely, accurate, and complete.
• Ability to establish professional rapport with consumers, caregivers, providers, and PCA staff.
• Assures quality services to consumers.
• Consumers:

• “Meals only” consumers
• Meals provider
• PCA staff

Band: PCANEP - 1

For information on Philadelphia Corporation for Aging, including more information on our company culture, visit our website at https://www.pcacares.org/

All applicants will receive an acknowledgement that their application has been. Those candidates selected for further consideration will be contacted.

Philadelphia Corporation for Aging is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.