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Care Management Representative - SHMG

Care Management Representative (RN)

Salary Range: $35.13 - $56.88/hr based on experience and qualifications

About Saratoga Hospital

At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

About the Role

We’re looking for a dedicated Care Management Representative to join our team and help us continue delivering the level of care our patients and families deserve. In this role, utilizing the case management process, this position is responsible for providing care coordination services to a group of complex patients and their families across the continuum of care. The case manager assesses, plans, implements, coordinates and evaluates the plan of care in partnership with the provider, family and other members of the health care team. Works as an integral member of the Clinical Care Team.

What You’ll Do

  • Participates in the referral process by: assessing patient/family needs, communicating needs to multidisciplinary team, and reporting recommendations back to referral source.
  • Advocates for patient/family within the health care system and community.
  • Assesses patients for the need for medical care coordination - consulting physician as necessary.
  • Utilizes case management process by establishing and implementing a plan to proactively facilitate achievement of outcomes through communication with patient/family and health care team to coordinate care.
  • Focuses coordination of care on maximizing a patient/family's available resources (both financial and social/emotional).
  • Communicates with the Clinical Team on a regular basis as to the status of patients under case management.

What You Bring

  • Associate’s degree in nursing, BSN preferred.
  • Experience in case management is strongly desired.
  • Requires a working knowledge of families within community systems and application to case management process.
  • Certification as a Case Manager desired.

Why Saratoga Hospital

  • A caring, community-focused culture rooted in teamwork and trust
  • Supportive leadership that invests in your development and well-being
  • Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
  • Opportunities to grow within the Albany Med Health System
  • Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

Our Commitment

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.

How to Apply

Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special


Location: Saratoga Hospital · SHMG Care Management
Schedule: Full-Time, Days

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