Care Manager I (Holocaust Survivor)

About Jewish Family Services of Silicon Valley (JFS SV):

JFS SV empowers individuals and families facing life’s challenges by providing quality human services inspired by Jewish values. Since our inception in 1977, we have remained committed to our vision that our community's children, adults, and families have access to affordable and meaningful professional services that help give them a better life. The agency’s programs are available regardless of race, religion, sexual orientation, or ability to pay.

Job Summary:

We are seeking an experienced Social Worker/Care Manager who will provide community-based services to support holocaust survivors to live quality independent lives in the community. The Care Manager will work with a dynamic team of professionals who provide innovative wrap-around services including, care management, occupational therapy for fall prevention, mental health counseling, caregiver support, volunteer-friendly visitors, and home-based enrichment programs. Care management services are provided to individuals of all income, cultural, and socio-economic backgrounds.

Key Responsibilities:

Specialized Population Focus: Provide culturally sensitive, Russian-speaking care management to elderly Holocaust survivors, tailored to their unique needs.

Care Plans: Develops, implements, and regularly updates person-centered care plans in collaboration with client to support health, safety, and independent living.

Care Coordination: Helping the client navigate, connect to, and communicate with physical & behavioral health and social systems according to their care plan.

In-Person Visits to Clients: Engaging primarily the client in-person or client’s modalities preference to assess their needs, provide support, and ensure the effective delivery of care services.

Support System: Ensuring the client, their family, and their personal support system are educated about their condition and connected to resources needed to support their health goals.

Resources Management: Identifying strategically and optimizing resources to meet the clients’ and their families' unique needs by referring to community and social support services.

Patient Advocacy: Advocate for our clients, safeguarding their rights, preferences, and best interests throughout their care journey.

Communications: Act as the central hub of communication, ensuring a smooth exchange of information among patients, families, healthcare providers, and all involved parties.

Documentation: Maintain detailed and up-to-date records of assessments, care plans, progress notes, and other vital documentation, adhering to legal and organizational standards.

Regulatory Compliance: Stay current on relevant laws, regulations, and policies, ensuring every aspect of care delivery is compliant and up to standard.

Living JFS Values: Incorporates the core JFS values into the work with clients, colleagues, volunteers and community of Welcoming the Stranger, Repairing the World, and Treating Everyone with Respect and Dignity.

Other Duties: Embrace additional responsibilities assigned by management, contributing to our collective success.

Qualifications Education:

• Bachelor’s degree in social work, Nursing, Public Health, or a related field required

Experience:

• At least one year working with older adults.
• Experience with and understanding of the medical and psychosocial problems of functionally impaired older adults.
• Experience and understanding of the stressors and needs facing caregivers.
• Experience working with databases, specifically Apricot, is highly desirable.
• Exceptional engagement skills with older adults, and their support systems.
• Demonstrates case management skills and experience in community-based settings.
• Ability to provide trauma-informed support to survivors of trauma.
• Cultural competence and sensitivity to diverse populations
• Motivational Interviewing
• Needs assessment and care planning

Skills and Competencies:

• Excellent interpersonal and communication skills.
• Service coordination and navigational skills
• Strong organizational and time management abilities.
• Proficiency in data entry and database management.
• Ability to work independently and as part of a team.
• Knowledge of the local community and available resources.
• Bilingual in Russian speaking required

Salary and Benefits:

Salary Range: $64,251 - $73,255 annually. Full-Time, Monday to Friday.

This position is full-time, 37.5 hours/week. The salary is commensurate with the selected candidate's qualifications and experience.

Benefits include medical, dental, and vision care; company contributions to 403(b) retirement plan; generous paid time off; supportive colleagues; and a positive work environment in a spacious office setting.

JFS of Silicon Valley is an equal-opportunity employer that values diversity at all organizational levels. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pay: $64,251.00 - $73,255.00 per year

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Los Gatos, CA 95032