Care Team Activation & Wellbeing Lead

Care Team Activation & Wellbeing Lead

Wellist | Boston, MA (Full-time, 5 days per week onsite across multiple hospital locations; local travel required)

At Wellist, we exist for the moments that matter. We help employees navigate real life—caring for a parent, managing stress, finding childcare, dealing with a diagnosis, or simply trying to stay afloat. Our platform connects people to the right support at the right time, but our technology is only part of the story.

What truly drives impact is human connection. This role is about meeting employees where they are and being that go-to resource on the floor to help every employee thrive.

The Opportunity

We are entering a critical phase of growth, partnering with a major Boston-based healthcare system to bring Wellist directly to employees where they work.

This is a fully onsite role, five days per week, across multiple hospital locations in the Greater Boston area. You will be physically present, engaging employees in real time. This is not a remote or hybrid position.

Success will not come from passive tools or awareness campaigns. It will come from trust, presence, and action.

As a Care Team Activation & Wellbeing Lead you will be the face of Wellist on the ground—meeting employees in real moments, earning their trust quickly, and helping them take the first step toward accessing resources to help them thrive.

This is a high-energy, high-accountability role where outcomes matter:

• More employees accessing support
• More employees using the resources available to them
• More measurable value delivered to our client

You are not just driving program enrollment. You are changing whether people actually get the support they need.

What You'll Own

1. Drive Employee Activation and Enrollment

Outcome: Employees who need support actually get connected

• Engage employees in-person across hospital sites (break rooms, cafeterias, events)
• Turn everyday interactions into meaningful conversations that convert to program activation
• Guide employees through enrollment process with clarity, empathy, and accuracy
• Remove friction and hesitation so employees take action in the moment

This is a metrics-driven role—but behind every metric is a person who needed help and got it.

2. Build Awareness and Influence at Scale

Outcome: Employee activation that continues even when you're not there

• Build relationships with managers, supervisors, and key influencers
• Deliver clear, compelling presentations that translate into advocacy
• Equip leaders to confidently direct employees to Wellist
• Create a flywheel of referrals and organic engagement across locations

3. Deliver a Consistent, High-Trust Experience

Outcome: Wellist becomes a trusted, go-to resource for all employee resources

• Show up with energy, professionalism, and empathy every day
• Answer questions about Wellist and available resources with confidence and accuracy
• Provide direct support when employees are navigating real needs

How You'll Be Measured

This is a role where performance is visible and meaningful.

• Direct impact: New employees enrolled
• Scaled impact: Manager referrals and organic enrollments
• Client impact: Adoption, satisfaction, and sustained engagement

What Success Looks Like

First 3 Months

• Fully certified on enrollment, messaging, and FAQs
• Confident leading employee conversations and manager presentations
• Building strong initial relationships onsite

6 Months

• Consistently hitting enrollment targets (direct and referral-driven)
• Recognized as a trusted, go-to resource across locations
• Refining your approach to increase conversion and engagement

12 Months

• Driving sustained adoption and measurable client value
• Contributing insights to improve Wellist's activation model
• Helping shape how we scale this work across new clients and markets

Who You Are

You are someone who:

• Is energized by helping people and motivated by clear goals
• Thrives in fast-paced, high-volume, people-facing environments
• Builds trust quickly and communicates with warmth and confidence
• Is resilient and stays motivated through rejection and variability
• Takes ownership of outcomes and continuously pushes to improve
• Brings both empathy and a bias for action

Why This Role Matters

Most companies invest heavily in employee benefits and resources. Most employees never use them. This role closes that gap. You will directly influence whether someone:

• Gets support during a difficult moment
• Finds a solution that reduces stress at home or improves health
• Actually uses the benefits and resources their employer provides

You will see the impact of your work in real time. Every person. Everyday.

Why Wellist

• Mission-driven work with tangible human impact
• Frontline role in a high-growth, high-visibility client partnership
• Opportunity to shape how employee activation is done at scale
• Clear path for growth as Wellist expands across clients and geographies