Cargo Procedures Officer

• Closing date: 09-Nov-2025

The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change.

To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team in Doha as a Cargo Procedures Officer.

About the role

In this role you will be responsible in shaping and enforcing operational standards across our global cargo network. This position is central to ensuring compliance, driving operational excellence, and upholding the highest levels of safety, security, and quality.

As part of your role, your responsibilities will be inclusive of, but not limited to the following:

• Create, revise, and implement cargo manuals and operational procedures in alignment with Qatar Airways policies and IATA regulations.
• Compile and edit manuals and related documentation, collaborating with stakeholders and subject matter experts to ensure alignment with safety, security, and quality standards.
• Issue notifications for operational and regulatory changes, and ensure documentation is current within the Qatar Airways Corporate Document Management System (CDMS).
• Develop and manage cargo checklists, forms, labels, and other materials to meet regulatory and operational requirements
• Provide guidance to stations and network teams on documentation related queries and ensure consistent understanding of procedures.
• Support internal and external audits by preparing and dispatching required documents and materials to relevant stations.
• Oversee procurement and distribution of cargo stationery and regulatory manuals, coordinating with suppliers and internal departments.
• Assist in operational disruptions and emergency situations, contributing to the Qatar Airways Special Assistance Program.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

About you

• Bachelor’s degree or equivalent with at least 5 years of job-related experience.
• Proven Knowledge of general and special cargo handling, safety management system
• Proven Knowledge for freighter aircraft handling
• Should have knowledge of IATA rules and regulations
• Should have cargo operational and compliance experience
• Must have the ability to communicate technical information to non - technical audiences
• Must be fluent in written and spoken English language

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.