Carrier Relations Supervisor

Job Summary

The Carrier Relations Supervisor is responsible for the daily performance of assigned outsource labor and vendors to ensure service is provided to UPS Mail Innovations (MI) customers. They regulate the transfer of freight in and out of facilities. This position selects vendors, negotiates rates, and plans transportation routes to meet customer needs and control costs. They provide direction to outsourced labor.

Responsibilities:

• Develop and implement local transportation network ensuring the efficient and timely movement of product and other materials to/from customers, UPS-MI and destination USPS facilities.

• Establish and maintain processes to track and document product movements into destination USPS facilities. Process to include documentation of receipt of mail at destination USPS facilities on agreed schedule with outside service providers and/or via UPS-MI leased vehicles.

• Develop transportation schedules for pick-up of product at customer facilities and monitor adherence to schedules by transportation service providers and/or UPS-MI dedicated network.

• Negotiate most favorable rates with transportation service providers consistent with service needs and UPS-MI operations schedules.

• Track and report costs and audit invoices from transportation service providers to ensure accuracy in costs paid for outside transportation services.

• Maintain budgeted transportation costs on a per piece and per pound basis.

• Respond to customer requests for non-scheduled transportation services consistent with established operating procedures.

• Monitor movement of product and other materials between UPS-MI Regional Processing Facilities. Notify destination facilities of incoming shipments and ensure receipt.

• Ensure compliance of all Department of Transportation (DOT) and Transportation Security Administration (TSA) rules and regulations as they pertain to UPS-MI.

• Ensure compliance of all UPS-MI established operating procedures.

• Train assigned on-site contract staff in proper preparation of materials for movement.

• Assure that all supplies needed for movement of product and other materials are on-hand and available at all times.

• Maintain confidentiality of all internal systems, procedures, customer data, and personnel information.

Qualifications:

• Bachelor's Degree or International equivalent - Preferred

Additional Criteria:

• Job Grade: 20D

• This is not a remote position. Must be currently located in the same geographic location as the job or willing to relocate yourself –Required.

• Last day to apply is Tuesday, November/4/2025 at 11:59 pm (EOD)

• Shift: Monday-Friday, 9 am to 7 pm