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Case Management Specialist

This position is responsible for:

Interviews, accepts, and provides comprehensive, structured, complex, case management services for an assigned caseload of clients participating in an established life management program: understands the uniqueness of the client's history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client; services as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Key Responsibilities:

Interviews applicants to determine eligibility for program enrollment based on established program guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for the program.
Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
Provides referrals for direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that aid in enhancing client's psychosocial well-being.
Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same. Facilitates individual and group discussion to ensure client's attitudes and motivations are progressing; redirects negativity, promotes self-awareness and provides appropriate encouragement.
Plans, coordinates, and/or facilitates life management, educational, etc. classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Duties are performed in a classroom, gym, and outdoor settings. Sitting, walking, and standing are required. Limited amount of physical effort required associated with walking, standing lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Work requires working indoors and outdoors daily with exposure to physical discomforts associated with changes in weather such as rain, cold, snow, heat or discomforts associated with noise, dust, dirt and the like.

Employee Benefits:

Paid Time Off & Holiday Pay
Health Plan & Supplemental Insurance (AFLAC)
Basic & Voluntary Life Insurance
Retirement Savings Plan and more!

Education:

Bachelor’s degree or greater from an accredited college or university in Social Work, Behavioral Science, or a related field and
Three years progressively responsible experience providing direct case management social services or
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications: