Case Manager

Date: 3/2/2026

Title: Case Manager / PIO Coach

Salary: $27.09/hr

Case Manager / PIO Coach

This position provides case management services to program participants as well as teaching the Parenting Inside-Out class series.

Primary Responsibilities

· Case management

o Complete intakes, strengths and needs assessments, and create individualized case plan for participants.

o Meet with each participant at various locations a minimum of eight times during the program to set goals and provide supportive services based on the participant’s case plan.

o Ensure components of economic stability and employment opportunities are offered to each participant.

o Provide referrals as needed.

o Based on needs identified in the assessment, complete activities focused on economic stability and employment activities with a minimum of 3 related to economic stability.

o Track Participant goals, objectives, progress, milestones, and attendance in the case management system.

· PIO Coach

o Visit each class site to ensure that it is adequate.

o Host two cohorts per year with a minimum of 20-25 participants per cohort.

o Conduct engaging and interactive parent and healthy relationship education using the evidence-based PIO curricula.

o Provide make-up lessons for participants who miss a workshop.

o Ensure that simple meals are provided for parents and children in each class.

o Set up and take down for each class at the class site.

o Collect and evaluate workshop results.

Education / Experience

· A high school diploma or equivalent.

· Have a minimum of one year of experience working with at-risk adult populations.

· Have a minimum of one year of experience making in-person presentations to small and large groups.

Organizational Culture

Northwest Family Services, through our mission, practices and the services we offer, are committed to the belief that all people deserve dignity and respect. As we serve our communities, we will continue to work together to listen, to learn, and to act to overcome historic values and structures that have led to discrimination and inequities.

We are committed to creating a culture of belonging, where all staff are valued and given opportunity to grow and succeed equitably. We do not discriminate on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, primary language, ethnic background or socioeconomic status. NWFS pursues policies, strategies, and programs which promote cultural responsiveness in our daily work. We seek staff who share our vision and commitment to our communities.

Supplemental Information

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

This position requires the use of a personal vehicle and a minimum level of insurance coverage for that vehicle.

:

· Personal liability insurance with $50,000 for bodily injury per person, with an aggregate of $100,000 per accident, or

· $100,000 combined single limit (bodily injury and property damage combined)

Job Type: Full-time

Pay: $27.09 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Paid time off
• Vision insurance

Work Location: In person