Case Manager

Organization

The Rescue Mission Alliance (RMA) is a Christian non-profit organization that has been serving the less fortunate in Southern California through emergency and long-term rehabilitation services since 1972. RMA partners with local churches to meet the spiritual needs of the people we serve.

Summary:

The Case Manager is a vital role within our faith-based recovery program, providing comprehensive support and guidance to men overcoming addictions, homelessness, and other life setbacks. This position involves leading clients through the entirety of our Life Recovery Program, which utilizes the Genesis Process for relapse prevention. The Case Manager will work closely with clients to facilitate their development in recovery, vocational training, life skills, relationship reconciliation, and spiritual growth, ultimately preparing them for a successful return to independent living with a strong, healthy community, job skills, financial stability, employment, and housing. This is a part-time, non-exempt position reporting to the Program Manager.

Essential Duties and Responsibilities:

• Actively oversee a caseload of residents in the Life Recovery Program (avg. 15) by providing comprehensive case management and support across all program stages until exit from the program.
• Lead residents through the Genesis Process for relapse prevention, ensuring a thorough understanding and application of its principles.
• Develop and implement individualized recovery plans in collaboration with residents, addressing their specific needs and goals.
• Monitor resident progress, providing ongoing support, encouragement, and accountability.
• Facilitate Process Group sessions on Genesis Process and recovery topics such as relapse prevention, life skills, anger management, and conflict resolution.
• Connect residents with appropriate resources and services, including vocational training, educational opportunities, employment assistance, housing options, and community support groups.
• Assist residents in developing essential life skills, such as budgeting, time management, and communication.
• Support residents in their efforts to reconcile with family members and build healthy relationships.
• Provide spiritual guidance and support, fostering clients' spiritual growth and connection with the Christian faith.
• Document resident progress accurately and maintain confidential records.
• Participate in regular staff meetings and training sessions.
• Uphold the mission, values, and policies of Rescue Mission Alliance Ventura County.
• Hold residents to the RMA Way Corrective Action Plan, informing the Program Manager as necessary.

Qualifications:

• Strong and active Christian faith, with a commitment to sharing the Gospel and supporting clients' spiritual development.
• Demonstrated experience in case management, social work, or a related field, preferably in a residential recovery setting.
• Knowledge of addiction, homelessness, and related issues.
• Familiarity with the Genesis Process or a willingness to be trained in its implementation.
• Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with clients from diverse backgrounds.
• Strong organizational and time-management skills, with the ability to manage a caseload effectively.
• Empathetic and compassionate nature, with a genuine desire to help others.
• Goal-oriented and results-driven, with a focus on empowering clients to achieve their full potential.
• Ability to work independently and as part of a team.
• Proficiency in computer skills, including Microsoft Office Suite and client database systems.
• Valid driver's license and insurability.

Preferred Qualifications:

• Bachelor's degree in social work, counseling, or a related field.
• Experience working with men in recovery.
• Bilingual in English and Spanish would be helpful.

Software

• PC knowledge including Excel, Word, Outlook, Raiser’s Edge, Mission Tracker, Canva or similar software preferred.

Work Environment

Although this position functions to a large degree in an office setting, as a part of normal duties this position will be in locations with an at-risk population where errant behavior and risk of infectious disease may be present, as well as commercial settings where medium duty equipment may be in use, such as forklifts and bailers. Appropriate safety considerations will be required to avoid illness or injury.