Case Manager

Position Summary:
The Case Manager at WE LEVEL UP is responsible for providing comprehensive case management services to clients, ensuring that they receive the necessary support and resources to achieve their personal and recovery goals. The role involves coordinating care plans, facilitating communication between clients and service providers, and advocating for clients' needs within the healthcare system.

Position Responsibilities:

• Conduct thorough assessments of clients' needs and develop individualized care plans.
• Coordinate and monitor the implementation of care plans, ensuring timely delivery of services.
• Facilitate communication and collaboration between clients, families, healthcare providers, and other stakeholders.
• Advocate for clients' needs and rights within the healthcare system and community resources.
• Maintain accurate and up-to-date client records and documentation.
• Provide crisis intervention and support as needed.
• Evaluate the effectiveness of care plans and adjust them as necessary to meet clients' evolving needs.
• Stay informed about community resources and services to provide clients with the best possible support.
• Participate in team meetings and contribute to the development of best practices in case management.
• Ensure compliance with all relevant regulations and ethical standards in case management.

Required Education:

• Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
• CPR Certification

Required Experience:

• Minimum of 2 years of experience in case management or a similar role within a healthcare or social services setting.
• Proven track record of working with diverse populations and managing multiple cases simultaneously.
• Experience in developing and implementing individualized care plans.

Required Skills and Abilities:

• Strong understanding of case management principles, healthcare systems, and community resources.
• Excellent communication and interpersonal skills to effectively interact with clients, families, and healthcare professionals.
• Ability to assess client needs, develop appropriate service plans, and monitor progress.
• Proficient in maintaining accurate and detailed client records and documentation.
• Strong problem-solving skills with the ability to handle crisis situations calmly and efficiently.
• Demonstrated ability to work independently as well as collaboratively within a team environment.
• Familiarity with relevant software and technology used in case management.