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Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.
Case Manager
The Case Manager provides comprehensive case management and supportive services to promote client self-sufficiency, including advocacy, assessments, progress monitoring, documentation, group facilitation, and community outreach.
Job Responsibilities
  • Provides case management and supportive services to clients and/or their families in order to promote self-sufficiency.
  • Responsible for developing, monitoring, and evaluating client progress.
  • Advocates for clients with regard to financial, state/federal benefits, housing, education, child care, skill testing and development programs, job training, job referral and/or treatment programs.
  • Completes psycho-social and other assessments in client homes, Agency properties, or other locations accessible to the client, including but not limited to: individual interviews, collateral conferences, evaluation of client needs and abilities and following-up, when necessary.
  • Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations.
  • Develops and facilitates scheduled monthly support group meetings, establishes services plans and intervenes, when necessary, using a variety of professional approaches,
  • Responsible for maintaining routine and ad-hoc reports.
  • Knows and complies with the laws and regulations relevant to the position and services;
  • Participates in community outreach efforts.
  • Meets with each client as required by the program or based on client needs.
  • May be required to occasionally work evenings, weekends, or special events, as needed.
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
X Kneel and move from sitting, bending, kneeling or standing multiple times a day.
X Push and pull objects up to 25 pounds.
X Climb up and down up to 3 or more flights of stairs at a time.
X Lift up to 25 pounds.
Additional Requirements:
Other Requirements: Comply with program and/or Agency requirements related to:
X Background check, including any program specific requirements
Physical examination
Drug Testing
TB Testing
X Driver's License and reliable transportation
X Agency-specified automobile insurance
Additional Requirements:
Immediate Supervisor: Senior Director - New Hope
Directly Supervises: N/A
Indirectly Supervises: N/A
Education and Experience Requirements:
Relevant Education:
Minimum: Bachelor's Degree
Preferred: Master's Degree
Relevant Experience:
Minimum: 1-2 years of related experience
Preferred: 2-4 years of related experience
Certification/Licensure:
Minimum: N/A
Preferred: N/A


Compensation: $25.50 - $26.25 / hour

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