Lead Management Officer

We are seeking a Lead Management Officer to manage and optimize our sales leads, ensuring timely follow-up and conversion. This role is vital in driving business growth, maintaining strong client relationships, and supporting the sales team in achieving targets.

Key Responsibilities:

• Manage incoming leads from various channels and ensure timely follow-up.
• Qualify leads and assign them to appropriate sales representatives.
• Track and analyze lead conversion metrics to optimize processes.
• Maintain accurate records of leads, client interactions, and follow-ups.
• Collaborate with the sales and marketing teams to improve lead generation strategies.
• Identify trends and provide reports on lead performance and potential opportunities.
• Ensure high levels of customer satisfaction and engagement.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in lead management, sales coordination, or CRM roles.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in CRM systems and MS Office Suite.
• Ability to analyze data and provide actionable insights.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement and professional growth.
• Dynamic, supportive, and collaborative work environment.

Job Type: Full-time

Work Location: In person