Case Manager, Bradley Tech HS/MATC CNC (Full-Time, LTE)

Description

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

The CNC (Computer Numerical Control) Case Manager provides support to students in the Bradley Tech Dual Enrollment CNC Program and the on-campus CNC Program at the Oak Creekand Downtown Campuses. This support can span from on campus in class challenges and off campus challenges that may affect a student’s performance.

Characteristic Duties and Responsibilities

• Community Involvement: Identify students and accept referrals of students in need of crisis intervention & emergency assistance
  • Evaluate situations
  • Counsel students
  • Confer with parents, counselors, faculty, administrators and other resource personnel as needed to ensure that each student’s needs are met in order to succeed.
  • Refer student to internal & external resources, including, but not limited to:
    • Financial assistance
    • Transportation
    • Food assistance
    • Housing
    • Medical Services
    • Long-term counseling
• Communications and Presentations: This person will serve as a liaison communicating directly with CNC faculty, high school counselors (for Bradley Tech High School CNC project, dean of MCT, and Director of Apprenticeship in an effort to keep all parties well-informed. This person will assist in the development of key communications designed to maintain strong connections with partners. This person will have the responsibility of creating presentations/documents to support critical learning and informational needs for the program.
• Continuous Quality Improvement (CQI): Make recommendations on quality improvement based on process analysis, including guiding the documentation of action plans and contributing student success and equity insights. Analyze relevant data and records with integrity and with an equity lens to sustain accreditation, licensure and certification as needed. Proactively systemize changes in scope of work, identify risks and devise contingency plans. Review evaluation reports from accreditors and assist faculty with responses as appropriate. Plan and schedule deliverables, goals and milestones for cross-functional teams from each accredited program.
• Cross-Functional Collaboration: Partner with personnel to coach students in career planning and with the selection of appropriate educational programs. Encourage student participation in the CNC summer courses and other supportive activities. Participate in student service, instructional, and school-wide meetings and committees as required. Coordinate with and facilitate faculty advising system; this individual will work within the classrooms and/or office area.
• Continuous Learning & Professional Development: Maintain current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organize and/or participate in applicable workgroups, committees and professional associations or conferences to promote continuous learning. Participate in trainings and workshops to increase knowledge, awareness, and practice of the College’s diversity, equity, and inclusion initiatives.
• Committee Involvement and Engagement: Chair and/or participate in cross-functional committees and organize regular status, review, and debrief meetings among stakeholders.
• Other Duties: Perform other related duties within the scope of the position as required for the efficient operations of the division and to support institutional objectives.

Qualifications

• Knowledge of the functions of vocational, technical and adult education in Wisconsin.
• Knowledge and demonstrated ability to live out the College’s core values related to diversity, equity, and inclusion.
• Skilled with a combination of organization and research applications as indicated by experience or education.
• Skilled in continuous quality improvement strategies, data analysis and evaluation, and problem solving strategies.
• Ability to work effectively and respectfully with persons from diverse socioeconomic, cultural, and religious backgrounds and with physical or psychological handicaps.
• Ability to collaborate with multiple stakeholders, while possessing a broad understanding of academic topics relevant to higher education.
• Ability to collaborate, problem solve, and analyze data
• Ability to communicate effectively through both oral and written means

Supplemental Information

Hours
This is a full-time, first shift. This is an in-person role working between the Oak Creek and Downtown MATC campuses and Bradley Tech High School. This is a grant funded, LTE (Limited Term Employment) role. This role is funded through June 30, 2026.

Salary
Salary is listed to the midpoint of the salary range and is based on the 2025/2026 rates and are determined by years of experience credit and internal salary equity.

Application Materials
Along with your completed application, please upload a resume. Education will be formally verified prior to offer.

EEO
Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu.