Case Manager (Full-time)

Under the assigned Supervisor, the CCBYS Prevention/Intervention Case Manager will provide crisis intervention as referred by law enforcement and crisis prevention as referred by schools and juvenile justice professionals; this includes crisis intake and casework management, utilizing human service principles in developing relationships, assessment, and collaboration with interagency and outside agency professionals.

Essential Duties and Responsibilities

• Provides crisis intervention to assess youth/family safety and related needs, to create a stabilization plan, and to prepare for participation in services.
• Available to law enforcement 24-7 per rotation.
• Provides crisis prevention to assess youth/family safety and related needs, to create a stabilization plan, and to prepare for participation in services.
• Available to schools, juvenile justice professionals, and DCFS.
• Provides next-day follow-up, intake, and assessment documentation and support for crisis intervention and crisis prevention referrals.
• Develops and maintains relationships and contact information database for law enforcement agencies.
• Develops and maintains relationships and contact information database for school and juvenile justice programs in the Southern region.
• Serves as a liaison and provides program information and training to crisis intervention and prevention referral sources.
• Maintains a caseload as needed to support the program.
• Will be trained in the following programs: YASI assessment and case planning, ARC, Why Try, and other curricula as assigned.
• Assists staff members for CQI Peer Record Review preparation in coordination with office administration assistants.
• Manage and carry out 3- and 6-month client follow-up contacts.
• Gathers and monitors crisis-related data (and other data as needed) using SDS and eCornerstone (including monitoring and inputting crisis outcomes)
• Writes and delivers accurate reports on a timely basis.
• Performs other related duties as needed.