1. Provides outreach to community to increase awareness of SSVF and recruit veteran families to the program
2. Provides case management duties, including:
a. Perform assessment and developing/monitoring case plans and conducting necessary follow-up activities
b. Establish linkages with appropriate agencies and service providers in the area/community.
c. Provide referrals and coordinating with VAMCs and other service providers to provide health care services and daily living services to participants.
d. Decide how resources are allocated to participants on the basis of need.
e. Educate participants on issues, such as supportive services availability and participant rights.
f. Provide assistance to participants in obtaining VA benefits.
g. Provide assistance to participants in obtaining and coordinating other public benefits.
h. Provide/refer for supportive services to participants, including personal financial planning services, transportation services, income support services, fiduciary and representative payee services, legal services, child care, and housing counseling.
i. Complete required documentation (including progress notes) within 48 hours of contact, and entering data into the Homeless Management Information System (HMIS).
j. Demonstrate good clinical judgment in decision making regarding participants.
k. Demonstrate ability to relate to Veterans and their families in a culturally appropriate manner.
l. Performance Quality Improvement (PQI) duties as assigned by supervision & PQI Committee.
m. Facilitate the Critical Time Intervention (CTI) evidence-based model to program participants.
3. Work in partnership with other SSVF Case Managers, Intake Coordinators, and Outreach Workers; and participate in regular case consultation.
4. Advocate for the Veteran, integrating cultural values into their case plan.
5. Serve as a liaison between local HUD-VASH teams, attending all case conferencing with both HUD-VASH and SSVF teams and locally coordinating and planning to be responsive to the needs of unhoused
Veterans in the service area.
6. Understand the barriers that clients in both urban and rural areas face and how to best serve clients in both of these areas.
7. Identify systemic barriers and communicates with organizational leadership about these barriers to work collaboratively to find viable solutions.
8. Comply with all policies and procedures of the program and the Council on Accreditation.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.