Case Manager II

JOB
CCOB Mission Statement: "Working in partnership with the community, the City and County of Broomfield provides excellent services in an efficient, respectful and courteous manner to enhance and protect the environment and quality of life of Broomfield residents."The Case Manager II performs semi-complex technical duties, within moderate limits and supervisory oversight, in determining initial and ongoing eligibility for two or more public assistance programs provided by Human Services.The role provides information, coordinates benefits, and maintains a moderate caseload of semi-complexity.Salary Range: $26.17 - $31.40/hourFree Recreation Center Pass (Gym & Pool)14 days paid vacation + 10 sick days per year + 12 paid holidaysExcellent Medical, dental, & vision insurance6% employer retirement matchWellness discount on insurance premiums available

EXAMPLE OF DUTIES
(The following statements are illustrative of the essential functions of the job. The City and County of Broomfield retains the right to modify or change the duties or responsibilities and additional functions of the job at any time. Examples of duties are not intended to be all-inclusive or restrictive.)Gathers and reviews information from applicants and clients to determine initial and ongoing eligibility for all categories of public assistance and Medicaid. Conducts interviews and follow-ups with contacts to verify information required to determine eligibility. Informs applicants/recipients of program rules and appeal rights.Enters data into computer systems and uses systems/interfaces to gather and verify required program information. Approves or denies applications based upon review of case information in accordance with state statutes and processing timelines. Determines the need for recovery of funds or referral for fraud investigation.Assists with client-based crisis interventions/resource referrals.Participates in dispute resolution process with clients and participates in appeal process by reviewing cases for accuracy, preparing evidence, and participating in hearingsCollaborates with leadership in program planning and strategies

SUPPLEMENTAL INFORMATION
(The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities and neuro-differences to perform the essential functions.)Work is generally scheduled Monday-Friday, with some evening and weekend hoursAbility to work in a standard office environmentTasks may require the use of a computer for several hoursPhysical demands are described as sedentary (exert up to 10 lbs of force occasionally)Regular, predictable attendance requiredWork is performed at City/County work locations with the ability to perform some duties remotely in accordance with Broomfield's remote work policyIn-person customer/client/team meetings required.Tasks may require use of a computer for several hours.