Case Manager Personal Injury

Case Manager, Personal Injury

About Us
Kash Legal Group is a premier personal injury law firm dedicated to providing solution-oriented legal representation for clients across California. Founded by Attorney Jonathan M. Kashani, our firm combines compassion, advocacy, and attention to detail to achieve outstanding results for injured victims and their families. We pride ourselves on integrity, collaboration, and a client-first approach that delivers real results.

Position Overview
We are looking for an experienced, motivated, and detail-oriented Case Manager to join our pre-litigation team. The ideal candidate should have prior personal injury case management experience and be comfortable handling cases from intake through settlement preparation.

This position requires someone who can manage a high-volume caseload, communicate effectively with clients, coordinate medical treatment, work with insurance adjusters and providers, and ensure cases are moving forward in a timely and organized manner.

Key Responsibilities

Client Communication & Support

• Serve as a main point of contact for clients
• Provide regular case updates and maintain strong client communication
• Guide clients through the pre-litigation process in a professional and supportive manner
• Address client concerns and escalate issues when necessary

Medical Treatment Coordination

• Coordinate medical treatment and follow up with providers
• Track treatment status and ensure clients are attending appointments
• Request, review, and organize medical records and billing
• Assist with resolving gaps in treatment or provider communication issues

Claims & Case Support

• Open insurance claims and send letters of representation
• Communicate with insurance adjusters, medical providers, and other involved parties
• Assist with property damage claims and related case tasks
• Gather liability, insurance, medical, and damages documentation

Document & File Management

• Maintain organized case files in Filevine
• Upload, review, and manage case documents, medical records, reports, and correspondence
• Ensure case notes, tasks, deadlines, and file updates are accurate and current
• Prepare files for demand review and litigation transfer when needed

Demand and Settlement Support

• Assist with preparing cases for demand
• Gather medical records, bills, liability information, and supporting documentation
• Work with attorneys and senior team members to move cases toward settlement
• Follow up on outstanding items needed for settlement negotiations

Case Progress Tracking

• Track deadlines, follow-ups, treatment status, records requests, and insurance responses
• Provide case updates to attorneys, managers, and team members
• Ensure files are actively moving forward and not sitting without action
• Identify issues that may delay case progress and escalate when appropriate

Team Collaboration

• Work closely with attorneys, Assistant Case Managers, medical records staff, and management
• Follow firm procedures, workflows, and case handling expectations
• Assist with additional tasks as needed based on department needs

Requirements:

• Prior personal injury case management experience required
• Strong understanding of the pre-litigation personal injury process
• Experience communicating with clients, insurance adjusters, and medical providers
• Ability to manage a high-volume caseload
• Strong organization, follow up, and multitasking skills
• Professional communication and client service skills
• Ability to work in a fast-paced environment
• Team-oriented mindset and willingness to follow firm procedures
• Experience using case management software preferred

Preferred Qualifications

• Experience with Filevine preferred
• Experience preparing demand packages preferred
• Familiarity with medical terminology, insurance claims, liens, and property damage claims preferred
• Bilingual English and Spanish preferred

Languages

• English required
• Spanish preferred

Competencies

• Communication and relationship management
• Ethical and professional judgment
• Time management and multitasking
• Attention to detail
• Client service
• Cultural awareness
• Proficiency with technology and legal databases

Why Join Us

• Supportive and team-driven culture
• Career advancement and growth opportunities
• Inclusive and diverse workplace culture

Application Questions:

• How many years of personal injury law experience do you have?
• How many years of case management experience do you have?
• Have you handled personal injury cases from intake through settlement or litigation transfer?
• Are you familiar with Filevine or other case management software?
• Do you speak Spanish?

Kash Legal Group is an equal opportunity employer committed to creating an inclusive, supportive, and empowering workplace.

Job Type: Full-time

Pay: $26.00 - $37.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• How many years of hands on personal injury case management experience do you have from intake through demand?
• Have you independently managed a full pre litigation caseload? If yes, approximately how many active cases at one time?
• What types of personal injury cases have you handled? Auto, premises liability, slip and fall, UBER/LYFT, government claims, others?
• Are you fluent in Spanish? If yes, please describe your level of professional fluency.

Experience:

• Personal Injury Case Manager: 3 years (Required)

Language:

• Spanish (Required)

Work Location: In person