Case Manager, Priority Veteran Hunstville

Make a Real Impact on the Lives of Veterans
Are you passionate about helping veterans find stability, dignity, and a place to call home? Join our team as a Veteran Housing Case Manager and be part of life-changing work that truly matters. In this role, you’ll support low-income veterans and veteran families who are experiencing homelessness or facing eviction—meeting them where they are and guiding them forward using the Housing First approach.
You’ll build meaningful relationships, collaborate with community partners, and advocate fiercely for clients as they move toward safe, stable housing. From housing counseling and outreach to crisis intervention and long-term planning, no two days are the same—and every day offers the opportunity to make a lasting difference. If you’re compassionate, driven, and ready to help those who’ve served our country secure a stable future, we’d love to have you on our team.

Responsibilities

• Assess clients’ needs, strengths and barriers and work with clients to develop effective housing stability plans.

• Provide effective case management including regular home visits, housing counseling, client-centered advocacy, referrals, crisis intervention etc. to create housing stability.

• Actively manage assigned caseload of veterans and/or veteran families, including traditional, Shallow Subsidy and HUD-VASH cases

• Effectively communicate the Priority Veteran program to prospective clients, landlords and community, and conduct outreach to assigned counties

• Maintain consistent contact with local homeless coalitions (COC’s), VA Hospital, shelters, etc.

• Follow up on all inquiries in a timely manner, and accurately conduct eligibility determinations following grant guidelines.

• Maintain accurate and timely case documents

• Accurately follow the grant regulations and program policies.

• Actively participate in professional development training.

• Actively participate in weekly staff meetings and individual supervision

Qualifications

Knowledge/Skills

• Case management experience, including knowledge of trauma-informed care and person-first practices

• Excellent interpersonal and communication skills

• Excellent computer skills to include Microsoft Office suite and Client Management System

• Able to work as team member

• Able to establish rapport with clients who are homeless or facing homelessness

• Familiarity with Housing First, Veteran’s Administration (VA) and/or US Military a plus

Education/Experience

Bachelor’s Degree in Social Work or comparable area preferred; military experience preferred; combination of education and experience considered

Working Conditions

Services are provided in office, in the community, and in client homes
Some occasional after-hours/weekend work
Travel required

Requirements

Must meet and maintain eligibility requirements to be insured by UWCA’s insurance
Valid Alabama driver’s license
Reliable transportation
Proof of automobile insurance commensurate with State law
Cell phone
Background checks to include criminal record, drug screen, and TB test
Ability to lift 30 lbs