Qureos Mentor

United Way

<p><b>JOB TITLE: </b>HMIS DATA ANALYST</p><p><b>REPORTING TO: </b>SENIOR MANAGER, HMIS</p><p><b>DEPARTMENT: </b>211 OC</p><p><b>POSITION: </b>FULL-TIME / EXEMPT</p><p><b>Purpose of Position</b></p><p>Orange County United Way&rsquo;s 2-1-1 Orange County (211OC) serves as the region&rsquo;s comprehensive information and referral system, connecting residents to health and human services 24/7. As the HMIS Lead Agency for Orange County, 211OC manages the Homeless Management Information System (HMIS)&mdash;a web-based platform that collects and analyzes data from service providers supporting individuals and families experiencing homelessness.</p><p>The HMIS Data Analyst plays a critical role in maintaining data integrity, supporting system users, and producing actionable insights to inform service delivery and policy. This position requires a strong technical aptitude, excellent communication skills, and a passion for using data to drive impact.</p><p><b>Technical Support &amp; System Administration</b></p><ul><li>Serve as second-tier technical support for HMIS users, resolving system issues and ensuring proper usage.</li><li>Monitor system performance, conduct testing, and troubleshoot technical problems.</li><li>Maintain system documentation and stay current with vendor release notes and HUD updates.</li><li>Complete agency and project setup in HMIS as needed.</li></ul><p><b>Training &amp; Capacity Building</b></p><ul><li>Develop and maintain HMIS training materials for new and existing users.</li><li>Conduct webinars and virtual trainings to ensure consistent system knowledge across agencies.</li><li>Create user-friendly documentation to explain HMIS functionality and HUD policies to non-technical audiences.</li></ul><p><b>Data Analysis &amp; Reporting</b></p><ul><li>Compile and analyze monthly performance reports using HMIS data.</li><li>Manage the data quality correction process and produce reports that are accessible to non-technical stakeholders.</li><li>Generate ad hoc reports and dashboards to support program evaluation and decision- making.</li><li>Produce audit and usage reports to monitor system activity and compliance.</li></ul><p><b>Federal Reporting &amp; Compliance</b></p><ul><li>Support the completion of HUD-mandated reports including:</li><li>Point-in-Time Count (PIT)</li><li>Housing Inventory Count (HIC)</li><li>Longitudinal Systems Analysis (LSA)</li><li>System Performance Measures (SPM)</li><li>Assist with other federal, state, and local reporting requirements as needed.</li></ul><p><b>Collaboration &amp; Stakeholder Engagement</b></p><ul><li>Provide data and insights to HMIS participants, the CoC Lead, and CoC Board.</li><li>Contribute content to quarterly Data and Performance Management meetings.</li><li>Recommend system improvements and share best practices for data quality monitoring.</li><li>Collaborate with agencies, partners, and community organizations to support data- driven service delivery.</li></ul><p><b>General Responsibilities</b></p><ul><li>Contribute to website content updates related to HMIS and data reporting.</li><li>Maintain confidentiality of sensitive and proprietary information.</li><li>Demonstrate professionalism, punctuality, and responsiveness in all interactions.</li><li>Perform other duties as assigned to support the success of the HMIS program and 211OC initiative.</li></ul><p><b>Job Requirements /Technical Knowledge</b></p><ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree preferred; or equivalent experience (minimum 3 years).</li><li>Minimum 3 years working with complex datasets, data standards, and reporting tools.</li><li>Experience supporting database users and interpreting data for non-technical audiences.</li><li>Proficiency in Microsoft Excel, Word, and Outlook.</li><li>Familiarity with web-based data systems and CRM platforms.</li><li>Strong analytical and problem-solving skills.</li><li>Exceptional attention to detail and organizational ability.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Commitment to customer service and collaborative teamwork.</li><li>Availability: Monday &ndash; Friday, 8:00 AM &ndash; 5:00 PM</li></ul><p><b>Compensation</b></p><ul><li>Commensurate with experience, education, and market, $23-$27/hour. Competitive benefits.</li></ul><p><b>Core Competencies</b></p><ul><li><b>Customer Service </b>- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li><b>Interpersonal Skills </b>- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</li><li><b>Oral Communication </b>- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li><b>Written Communication </b>- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li><b>Teamwork </b>- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li><b>Professionalism </b>- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li><b>Language Skills </b>- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul><p><b>Company Standards</b></p><p>All employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.</p><p><b>Physical Demands </b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks. The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.</p><p><b>Send Cover Letter and Resume To:</b></p><p>recruiting@unitedwayoc.org</p><p>Orange County United Way</p><p>18012 Mitchell South, Irvine, CA 92614</p><p>www.unitedwayoc.org</p><p>Pay: $23.00 - $27.00 per hour</p><p>Benefits:</p><ul><li>403(b)</li><li>403(b) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid holidays</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Irvine, CA 92614</p>

HMIS Data Analyst

<div><p><b>Make a Real Impact on the Lives of Veterans</b><br>
Are you passionate about helping veterans find stability, dignity, and a place to call home? Join our team as a Veteran Housing Case Manager and be part of life-changing work that truly matters. In this role, you&rsquo;ll support low-income veterans and veteran families who are experiencing homelessness or facing eviction&mdash;meeting them where they are and guiding them forward using the Housing First approach.<br>
You&rsquo;ll build meaningful relationships, collaborate with community partners, and advocate fiercely for clients as they move toward safe, stable housing. From housing counseling and outreach to crisis intervention and long-term planning, no two days are the same&mdash;and every day offers the opportunity to make a lasting difference. If you&rsquo;re compassionate, driven, and ready to help those who&rsquo;ve served our country secure a stable future, we&rsquo;d love to have you on our team.</p><br>
<p></p>
<p><b>
Responsibilities</b>
</p><ul><li>Assess clients&rsquo; needs, strengths and barriers and work with clients to develop effective housing stability plans.</li></ul>
<ul><li>Provide effective case management including regular home visits, housing counseling, client-centered advocacy, referrals, crisis intervention etc. to create housing stability.</li></ul>
<ul><li>Actively manage assigned caseload of veterans and/or veteran families, including traditional, Shallow Subsidy and HUD-VASH cases</li></ul>
<ul><li>Effectively communicate the Priority Veteran program to prospective clients, landlords and community, and conduct outreach to assigned counties</li></ul>
<ul><li>Maintain consistent contact with local homeless coalitions (COC&rsquo;s), VA Hospital, shelters, etc.</li></ul>
<ul><li>Follow up on all inquiries in a timely manner, and accurately conduct eligibility determinations following grant guidelines.</li></ul>
<ul><li>Maintain accurate and timely case documents</li></ul>
<ul><li>Accurately follow the grant regulations and program policies.</li></ul>
<ul><li>Actively participate in professional development training.</li></ul>
<ul><li>Actively participate in weekly staff meetings and individual supervision</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p>
<p><b>
Knowledge/Skills</b></p>
<ul><li>Case management experience, including knowledge of trauma-informed care and person-first practices</li></ul>
<ul><li>Excellent interpersonal and communication skills</li></ul>
<ul><li>Excellent computer skills to include Microsoft Office suite and Client Management System</li></ul>
<ul><li>Able to work as team member</li></ul>
<ul><li>Able to establish rapport with clients who are homeless or facing homelessness</li></ul>
<ul><li>Familiarity with Housing First, Veteran&rsquo;s Administration (VA) and/or US Military a plus</li></ul><br>
<p></p>
<p><b>
Education/Experience</b></p>
<p>
 Bachelor&rsquo;s Degree in Social Work or comparable area preferred; military experience preferred; combination of education and experience considered</p><br>
<p></p>
<p><b>
Working Conditions</b></p>
<p>
Services are provided in office, in the community, and in client homes<br>
Some occasional after-hours/weekend work<br>
Travel required<br>
</p><p></p><p><b>Requirements</b></p>
<p>
Must meet and maintain eligibility requirements to be insured by UWCA&rsquo;s insurance<br>
Valid Alabama driver&rsquo;s license<br>
Reliable transportation<br>
Proof of automobile insurance commensurate with State law<br>
Cell phone<br>
Background checks to include criminal record, drug screen, and TB test<br>
Ability to lift 30 lbs</p></div>

Case Manager, Priority Veteran Hunstville

<div><div><b>Application Process</b></div><div>
Candidates will be asked to complete a short writing and proofreading exercise as part of the interview process.</div><div></div><div><b><br>
Application Requirements</b></div><div>
Applicants must submit a resume and a cover letter as part of the application. The cover letter should be no longer than one page and should address the following:</div><ul><li>
Why are you interested in this Public Policy Associate role at United Way of Greater Cleveland?</li><li>
Describe a professional experience where you had to manage detailed work, prepare written materials, or coordinate multiple tasks or deadlines. What was your role and what was the outcome?</li></ul><p></p><div><b><br>
Purpose of Position:</b></div><div></div><div><br>
The Public Policy Associate supports United Way of Greater Cleveland&rsquo;s public policy and advocacy efforts related to the social safety net and economic opportunity in Northeast Ohio. Reporting to the Senior Director of Public Policy, the position is responsible for carrying out policy research, monitoring and tracking legislative developments, preparing written analysis and briefing materials, and supporting coordination with internal teams and external partners. The role focuses on ensuring that policy initiatives are well-documented, organized, and executed effectively.</div><div></div><div><b><br>
Duties and Responsibilities:</b></div><div><ul><li><b>
Essential Job Functions/Key Accountabilities:</b></li></ul></div><div></div><div><b><br>
Policy Research and Issue Tracking</b></div><div>
Working under the direction of the Senior Director of Public Policy, the Associate executes research and tracks issues related to United Way&rsquo;s policy priorities including, but not limited to, SNAP, Medicaid, TANF, publicly funded childcare, affordable housing, benefit cliffs, and other social determinants of work. Responsibilities include:</div><ul><li>
Conduct local, statewide, and national research and summarize legislation, regulations, and policy proposals for internal and external use.</li><li>
Monitor policy initiatives and funding opportunities affecting the social safety net and economic mobility programs. Proactively alert the Senior Director to any major developments or changes, including recommended next steps when appropriate.</li><li>
Synthesize complex policy information into clear, concise summaries tailored to internal and external audiences.</li><li>
As the Associate demonstrates strong execution, reliability, and judgment, the role may expand to include increased ownership of specific policy priority areas, including leading research, shaping analysis, and contributing to strategic recommendations.</li></ul><div></div><div><b><br>
Event and Meeting Preparation</b></div><div>
The Public Policy Associate supports the preparation and coordination of United Way&rsquo;s external facing policy work and events. Responsibilities include:</div><ul><li>
Manage, coordinate, and execute planning and logistics for policy events, advocacy days, legislative briefings, community conversations, and public policy forums.</li><li>
Draft and prepare outreach emails, invitations, policy-related communications, briefing materials, and background documents for meetings with policymakers, coalition partners, and community stakeholders.</li><li>
Draft meeting summaries and minutes, document key takeaways, track action items, and ensure timely follow-up on commitments made during meetings.</li><li>
Maintain internal tracking systems for policy initiatives and events, deliverables, and ongoing projects.</li><li>
Ensure written materials are clear, accurate, and ready for internal and external use.</li><li>
Manage multiple assignments simultaneously while ensuring tasks are completed fully and accurately.</li></ul><div><b>
Stakeholder Engagement</b></div><div>
Under the direction of the Senior Director, the Public Policy Associate supports and coordinates engagement with legislators, government agencies, and community partners. Responsibilities include:</div><ul><li>
Prepare and execute materials, scheduling, and logistics for meetings with legislators, government officials, and coalition partners.</li><li>
Attend and participate in coalition meetings, policy forums, and advocacy events.</li><li>
Provide presentations to community stakeholders on United Way priorities and initiatives.</li></ul><div></div><div><ul><li><b><br>
Other Duties</b></li></ul></div><div><ul><li>
Other responsibilities as assigned.</li><li>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li></ul></div><div></div><div><b><br>
Qualifications</b></div><div><b>
Required Education and Experience:</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in public policy, political science, public administration, economics, social work, or a related field.</li><li>
4&ndash;6 years of professional, post-graduate work experience in public policy, government, nonprofit advocacy, social work, research, or related work.</li><li>
Demonstrated understanding of social safety net and economic mobility policies, with preference for candidates who have worked directly on programs such as SNAP, Medicaid, TANF, housing, or workforce systems.</li><li>
Experience supporting stakeholder meetings, public policy events, or coalition work.</li><li>
Experience working in a professional environment with clear expectations, deadlines, and supervisory guidance.</li><li>
Excellent writing, editing, and proofreading skills with the ability to produce clear, accurate, and well-organized written materials for externally facing audiences.</li><li>
Strong organizational, execution, and project management skills with the ability to manage multiple tasks and tight deadlines, and ensure timely responses to internal and external inquiries.</li></ul><div><b>
Specialized Knowledge, Skills &amp; Abilities (KSA)</b></div><div></div><div><br>
Successful candidates will demonstrate:</div><ul><li>
Exceptional attention to detail and commitment to producing accurate work.</li><li>
Ability to manage and track multiple projects simultaneously.</li><li>
Demonstrated ability to thrive in an execution-focused role, contributing to team and organizational goals.</li><li>
Demonstrated judgment in external communications, recognizing that engagement with stakeholders represents the organization and requires coordination and alignment.</li><li>
Ability to proactively communicate progress, ask questions, and seek guidance to ensure alignment and successful completion of assignments.</li><li>
Strong personal accountability, with a demonstrated ability to take ownership of assignments, follow through on commitments, and reliably meet deadlines.</li><li>
Interest in expanding understanding of policy development, legislative processes, and developing deeper subject-matter expertise and taking on increased responsibility over time.</li></ul><div></div><div><b><br>
Work Environment/Physical Demands (if any):</b></div><div>
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.</div><div><ul><li>
Working conditions are normal for an office environment which includes but not limited to the following:</li><li>
Some local travel/occasional overnight travel</li><li>
Occasionally required to stand&rsquo; walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear.</li><li>
Employees may need to occasionally lift up to 25 lbs.</li><li>
The noise level in the work environment is usually minimal</li></ul></div><div></div><div><br>
This position requires regular attendance at in-person policy meetings, coalition gatherings, and public events throughout Northeast Ohio.</div><div></div><div><br>
Travel within the state and periodic out-of-state travel (e.g., Washington, D.C.) is required (less than 10% travel). Candidates must have access to reliable personal transportation, possess a valid driver&rsquo;s license, and be willing and able to drive long distances (e.g., 2+ hours to Columbus approximately 2&ndash;3 times per year).</div><div></div><p><br>
UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. <b>The EEO Law poster is available here</b><b>.</b></p></div><p></p>

Public Policy Associate

<div><p><b>This position requires regular in-person work at our Orlando, Florida location and is not eligible for remote work.</b></p>
<p><b>
POSITION SUMMARY</b></p>
<p>
This seasonal role (August through December) manages a portfolio of Workplace Giving accounts, building partnerships, delivering presentations, and driving participation to achieve revenue goals. Maintains CRM records, tracks campaign performance, and supports Business Development operations, including campaign materials and mailings.</p>
<p><b>
KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION</b></p>
<p>
An individual must be able to perform each essential duty listed below at a satisfactory level:
</p><ul><li><ul><li> Manage an assigned portfolio of Workplace Giving accounts, supporting cultivation, solicitation, and growth.</li></ul>
<ul><li> Build and maintain relationships with corporate partners to plan and execute successful campaigns.</li></ul>
<ul><li> Schedule and deliver workplace presentations, distribute materials, and engage stakeholders to drive participation and collect pledges.</li></ul>
<ul><li> Achieve revenue and participation goals through effective engagement and follow-up.</li></ul>
<ul><li> Maintain accurate account records, communications, and campaign activity in the Customer Relationship Management (CRM) system.</li></ul>
<ul><li> Monitor and report campaign results, providing recommendations for growth.</li></ul>
<ul><li> Attend required meetings and support Workplace Giving and organizational initiatives.</li></ul>
<ul><li> Support Business Development operations, including coordination of campaign materials and mailings.</li></ul>
<ul><li> Provide back-up support to the Development and External Relations team as needed.</li></ul>
<ul><li> Stay informed about HFUW&rsquo;s services, products, and the key issues affecting the communities we serve.</li></ul>
<ul><li> Maintain donor confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li></ul><br>
</li><p></p><li><p>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</p></li></ul><br>
<p></p>
<p><b>
JOB REQUIREMENTS</b></p>
<p>
Job requirements include:</p>
<ul>
<li><p>Associate degree or equivalent combination of experience and education in sales or marketing may be considered in lieu of degree
</p><ul><li> One year of experience in administration and development preferred.
</li></ul><ul><li> Fundraising, volunteer management, social services, fundraising, or sales experience preferred.</li></ul>
<ul><li> Ability to engage C-Suite donors and prospects while building and maintaining relationships.</li></ul>
<ul><li> Public speaking skills with the ability to confidently address large groups preferred.</li></ul>
<ul><li> Intermediate experience with Microsoft Office required, with advanced experience in Excel preferred.
</li></ul><ul><li> Ability to multi-task and work in a fast-paced environment.</li></ul>
<ul><li> Fundraising CRM database experience preferred.
</li></ul><ul><li> Customer service skills and experience required.
</li></ul><ul><li> Ability to edit, complete, and assemble reports.
</li></ul><ul><li> Attention to detail and accuracy.
</li></ul><ul><li> Excellent analytical skills.
</li></ul><ul><li> Ability to work independently with minimal supervision required.</li></ul>
<ul><li> Strong communication skills, both written and orally, required.
</li></ul><ul><li> Strong interpersonal skills to understand and respond effectively to the needs and interests of potential donors and clients.</li></ul>
<ul><li> Strong proofreading skills required.</li></ul>
<ul><li> Ability to utilize critical thinking and problem-solving skills.
</li></ul><ul><li> Ability to utilize organizational skills effectively.
</li></ul><ul><li> Must have access to a private, secure, and stable high-speed internet connection.</li></ul><p><br>
</p></li><li><p>Must have access to a quiet, confidential workspace.</p></li></ul><br>
<p></p>
<p><b>
COMPETENCY REQUIREMENTS</b></p>
<p><b>
Communications</b> - Ability to communicate effectively.</p>
<p><b>
Business Ethics</b> - Ability to work with integrity and ethics.</p>
<p><b>
Judgment</b> - Ability to use sound judgement.</p>
<p><b>
Initiative</b> - Ability to take initiative.</p>
<p><b>
Teamwork</b> - Ability to work in a team environment.</p><br>
<p></p>
<p><i>
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.</i></p><br>
<p></p>
<p><b>
PHYSICAL DEMANDS</b></p>
<p>
Physical demands include:</p>
<ul>
<li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li>
<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.<p><br>
</p></li><li><p>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</p><p><br>
</p></li><li><p>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</p><p><br>
</p></li><li><p>Constantly assessing the accuracy, neatness, and thoroughness of the work assigned.</p><p><br>
</p></li><li><p>Constantly viewing information on a computer screen.</p>
<ul><li> Occasionally bending, stooping, or kneeling.</li></ul>
<ul><li> Occasionally lifting and moving items weighing up to approximately 30 pounds.</li></ul>
<ul><li> Occasionally ascending or descending stairs, ramps, and the like.</li></ul><p><br>
</p></li><li><p>Occasionally traveling to the office or offsite location.</p></li>
 <li><p>Occasionally ascending or descending stairs, ramps, and the like.</p></li></ul><br>
<p></p>
<p><b>
WORKING CONDITIONS</b></p>
<p>
Working conditions include:</p>
<ul>
<li>Hybrid inside working environment.
</li><li><ul><li> Occasionally working in an outdoor environment with high or low temperatures.</li></ul>
<ul><li> Occasional early mornings, evenings, and weekend hours.</li></ul>
<ul><li> High level of long periods of concentration.</li></ul>
<ul><li> Frequent interactions with internal and external customers.</li></ul>
<ul><li> Reliable transportation required.</li></ul><p><br>
</p></li><li><p>Travel to multiple locations in Orange, Osceola, and Seminole Counties.</p></li></ul><br>
<p></p>
<p><b>
CORE VALUES</b></p>
<ul>
<li><b>Passion:</b> Dive in &ndash; Create enthusiasm and inspire others.</li>
<li><b>Authenticity:</b> Be Real &ndash; Keep it honest and set the example.</li>
<li><b>Collaboration:</b> Live United &ndash; Work together and mobilize for change.</li>
<li><b>Empowerment</b>: Own it &ndash; Be courageous and make it happen.</li></ul></div><p></p>

Coordinator, Workplace Rally

<div><div><b>This position is located in Orange, Seminole, and Osceola County, granted funded for two years, and is subject to renewal.</b>
</div><div><b>Applicants who include a cover letter will receive additional consideration during the review process.</b>
</div>
<div><br>
<b>POSITION SUMMARY</b><br>
Support students in developing post-secondary plans, engage community partners, maintain digital platforms, and facilitate events that promote enrollment and program success. Coordinate upliftED outreach, education, marketing, and social media to raise awareness of college readiness and persistence resources.
</div>
<div><br>
<b>KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION</b><br>
An individual must be able to perform each essential duty listed below at a satisfactory level:
 <ul><li>Support students in creating and following a post-secondary plan through graduation and enrollment.</li>
 <li>Conduct upliftED outreach and education activities.</li>
 <li>Attend and increase awareness of upliftED services at interagency networking meetings with other community organizations.</li>
 <li>Assist with the marketing upliftED for partnership opportunities.
</li> <li>Update and maintain upliftED website.</li>
 <li>Update and monitor the text messaging platform.</li>
 <li>Manage and create content for the upliftED social media accounts.</li>
 <li>Facilitate outreach events to increase knowledge of college readiness and persistence topics.</li>
 <li>Maintain relationships with internal and external stakeholders.
</li> <li>Coordinate the upliftED meetings.</li>
 <li>Develop in-depth knowledge of upliftED and services focused on post-secondary education and achieving credentials.</li>
 <li>Assist with providing reporting on program outputs and outcomes.
</li> <li>Participate in meetings to gain updates and training from the Florida College Access Network (FCAN) as required.</li>
 <li>Coordinate distribution of upliftED equipment and supplies.</li>
 <li>Assist in collecting participant success stories to highlight program achievements.
</li> <li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.
</li> <li>May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.
</li> <li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li>
</ul><b>JOB REQUIREMENTS</b><br>
Job requirements include:
<ul> <li>Associate&rsquo;s degree or equivalent combination of experience and education may be considered in lieu of degree.
</li> <li>One year of experience in working with high school and/or college students preferred.</li>
 <li>Intermediate experience with Microsoft Office required</li>
 <li>Experience in Canva and Square Space preferred.
</li> <li>Database experience preferred.
</li> <li>Customer service skills and experience required.
</li> <li>Ability to edit, complete, and assemble reports.
</li> <li>Attention to detail and accuracy.
</li> <li>Analytical skills preferred.
</li> <li>Ability to multi-task and work in a fast-paced environment.</li>
 <li>Ability to work independently with minimal supervision required.</li>
 <li>Strong communication skills, both written and orally, required.
</li> <li>Strong proofreading skills preferred.</li>
 <li>Ability to utilize organizational skills effectively.
</li> <li>Must have access to a private, secure, and stable high-speed internet connection.</li>
 <li>Must have access to a quiet, confidential workspace.</li>
 <li>Bilingual in English and Spanish preferred.</li>
</ul><b>COMPETENCY REQUIREMENTS</b><br>
<b>Communications</b> - Ability to communicate effectively.
<br>
<b>Business Ethics</b> - Ability to work with integrity and ethics.
<br>
<b>Judgment</b> - Ability to use sound judgement.
<br>
<b>Initiative</b> - Ability to take initiative.
<br>
<b>Teamwork</b> - Ability to work in a team environment.<br>
<br>
<i>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.</i><br>
<br>
<b>PHYSICAL DEMANDS</b><br>
Physical demands include:
<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li>
<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li>
<li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li>
<li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.
</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li>
<li>Constantly viewing information on a computer screen.
</li><li>Frequently traveling to the office or offsite location.
</li><li>Occasionally lifting and moving of items weighing up to approximately 30 pounds.</li>
<li>Occasionally bending, stooping, or kneeling.</li>
</ul><b>WORKING CONDITIONS</b><br>
Working conditions include:
<ul> <li>Hybrid inside working environment.
</li> <li>High level of long periods of concentration.</li>
 <li>Frequent interactions with internal and external customers.</li>
 <li>Reliable transportation required.</li>
 <li>Frequent travel to multiple locations in Orange, Osceola, and Seminole Counties.</li>
</ul>
<div></div><b>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!</b>
</div>
<div></div><div>Medical Insurance (Health, Dental, Vision) &ndash; on the 1st day and HFUW pays up to 80% of your premium.
</div>
<div></div><div>Company-Paid Benefits &ndash; HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.
</div>
<div></div><div>401k w/ Company Contribution &ndash; not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.
</div>
<div></div><div>Paid Time Off &ndash; HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance. Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.</div></div>

Coordinator, upliftED

<div><div><b>This position is located in Orange, Seminole, and Osceola County, granted funded for two years, and is subject to renewal.</b></div><div><b>
Applicants who include a cover letter will receive additional consideration during the review process.</b></div><div><br>
<b>
POSITION SUMMARY</b><br>
Support students in developing post-secondary plans, engage community partners, maintain digital platforms, and facilitate events that promote enrollment and program success. Coordinate upliftED outreach, education, marketing, and social media to raise awareness of college readiness and persistence resources.</div><div><br>
<b>
KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION</b><br>
An individual must be able to perform each essential duty listed below at a satisfactory level:
<ul><li> Support students in creating and following a post-secondary plan through graduation and enrollment.</li><li>
 Conduct upliftED outreach and education activities.</li><li>
 Attend and increase awareness of upliftED services at interagency networking meetings with other community organizations.</li><li>
 Assist with the marketing upliftED for partnership opportunities.
</li><li> Update and maintain upliftED website.</li><li>
 Update and monitor the text messaging platform.</li><li>
 Manage and create content for the upliftED social media accounts.</li><li>
 Facilitate outreach events to increase knowledge of college readiness and persistence topics.</li><li>
 Maintain relationships with internal and external stakeholders.
</li><li> Coordinate the upliftED meetings.</li><li>
 Develop in-depth knowledge of upliftED and services focused on post-secondary education and achieving credentials.</li><li>
 Assist with providing reporting on program outputs and outcomes.
</li><li> Participate in meetings to gain updates and training from the Florida College Access Network (FCAN) as required.</li><li>
 Coordinate distribution of upliftED equipment and supplies.</li><li>
 Assist in collecting participant success stories to highlight program achievements.
</li><li> Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.
</li><li> May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.
</li><li> Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul><b>
JOB REQUIREMENTS</b><br>
Job requirements include:<ul><li>
 Associate&rsquo;s degree or equivalent combination of experience and education may be considered in lieu of degree.
</li><li> One year of experience in working with high school and/or college students preferred.</li><li>
 Intermediate experience with Microsoft Office required</li><li>
 Experience in Canva and Square Space preferred.
</li><li> Database experience preferred.
</li><li> Customer service skills and experience required.
</li><li> Ability to edit, complete, and assemble reports.
</li><li> Attention to detail and accuracy.
</li><li> Analytical skills preferred.
</li><li> Ability to multi-task and work in a fast-paced environment.</li><li>
 Ability to work independently with minimal supervision required.</li><li>
 Strong communication skills, both written and orally, required.
</li><li> Strong proofreading skills preferred.</li><li>
 Ability to utilize organizational skills effectively.
</li><li> Must have access to a private, secure, and stable high-speed internet connection.</li><li>
 Must have access to a quiet, confidential workspace.</li><li>
 Bilingual in English and Spanish preferred.</li></ul><b>
COMPETENCY REQUIREMENTS</b><br>
<b>Communications</b> - Ability to communicate effectively.
<br>
<b>Business Ethics</b> - Ability to work with integrity and ethics.
<br>
<b>Judgment</b> - Ability to use sound judgement.
<br>
<b>Initiative</b> - Ability to take initiative.
<br>
<b>Teamwork</b> - Ability to work in a team environment.<br>
<br>
<i>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.</i><br>
<br>
<b>PHYSICAL DEMANDS</b><br>
Physical demands include:
<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>
Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>
Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>
Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.
</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>
Constantly viewing information on a computer screen.
</li><li>Frequently traveling to the office or offsite location.
</li><li>Occasionally lifting and moving of items weighing up to approximately 30 pounds.</li><li>
Occasionally bending, stooping, or kneeling.</li></ul><b>
WORKING CONDITIONS</b><br>
Working conditions include:<ul><li>
 Hybrid inside working environment.
</li><li> High level of long periods of concentration.</li><li>
 Frequent interactions with internal and external customers.</li><li>
 Reliable transportation required.</li><li>
 Frequent travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ul><div>
</div><b>
Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!</b></div><div>
</div><div>
Medical Insurance (Health, Dental, Vision) &ndash; on the 1st day and HFUW pays up to 80% of your premium.</div><div>
</div><div>
Company-Paid Benefits &ndash; HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.</div><div>
</div><div>
401k w/ Company Contribution &ndash; not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.</div><div>
</div><div>
Paid Time Off &ndash; HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance. Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.</div></div>

<div><p><b>211 DATABASE CURATOR II</b></p><p></p><p><br>
Reports to: 211 EOK Executive Director</p><p></p><p><br>
ABOUT TULSA AREA UNITED WAY</p><p></p><p><br>
Tulsa Area United Way (TAUW) unites people and resources to improve lives and strengthen communities. Since 1924, TAUW has raised and invested nearly $925 million to assist people in need in Creek, Okmulgee, Osage, Rogers, Wagoner, and Tulsa counties. TAUW, along with our Nonprofit Partners, community collaboration initiatives, social innovation grants, and support for the 160 programs within our nonprofit community, work to advance the common good by focusing on the four pillars of a better quality of life &ndash; healthy community, youth opportunities, financial security, and community resilience. Thousands of amazing volunteers, hundreds of companies, and area leaders partner with our great team to stay focused on the mission of uniting people and resources to improve lives and strengthen our communities.</p><br>
<p></p>
<p>
Our team members enjoy a flexible work environment, built on transparency, trust, and community stewardship. We offer a competitive total rewards package. Visit our website at tauw.org to learn more.</p><br>
<p></p>
<p><b>
ROLE OF THE </b><b>211 DATABASE CURATOR II</b></p>
<p>
The 211 Resource Database Curator supports the development, accuracy, and maintenance of the 211 Eastern Oklahoma (211EOK) resource database, which connects individuals and families to essential health and human services across 37 counties in Eastern Oklahoma.</p>
<p>
211 is a free service available by phone, text, chat, and online search that links people in need with organizations that provide assistance.</p>
<p>
This position collaborates with service providers, community partners, and United Way organizations across Eastern Oklahoma to ensure the database remains accurate, comprehensive, and compliant with national information and referral standards.</p>
<p>
The position may be filled at Level I or Level II depending on experience and qualifications.</p><p></p><p><b><br>
CORE RESPONSIBILITIES</b></p>
<ul>
<li>Maintain the integrity, accuracy, and completeness of the 211-resource database.</li>
<li>Conduct routine, seasonal, and annual updates to resource listings.</li>
<li>Research and identify community services to ensure comprehensive coverage across Eastern Oklahoma.</li>
<li>Verify program information and communicate directly with service providers to maintain current listings.</li>
<li>Classify services using InformUSA information and referral standards and Human Service Indexing System (HSIS) taxonomy.</li>
<li>Analyze service gaps and assist in expanding database coverage.</li>
<li>Identify external databases, directories, and hotline services for collaboration opportunities.</li>
<li>Maintain engagement with diverse communities to ensure inclusive resource representation.</li>
<li>Represent 211 Eastern Oklahoma at meetings, events, and community gatherings as assigned.</li>
<li>Serve as the 211EOK Lead for Disaster Engagement by coordinating with partners, attending relevant meetings, and curating and maintaining accurate, up-to-date listings for disaster response and emergency resources.</li>
<li>Support the Community Resources Manager and 211 leadership with database initiatives and reporting.</li>
<li>Assist with 211 response efforts during community emergencies.</li>
<li>Perform other duties as assigned.</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS</b></p>
<p><b>
Education and Experience</b></p>
<ul>
<li>High school diploma or GED required.</li>
<li>Bachelor&rsquo;s degree or equivalent experience preferred.</li>
<li>Experience with databases, data management, or information systems preferred.</li>
<li>Experience gathering and organizing community resource information preferred.</li>
<li>Familiarity with nonprofit or human services systems preferred.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to organize complex information related to health and human services.</li>
<li>Strong time management and task prioritization skills.</li>
<li>Critical thinking and problem-solving abilities.</li>
<li>High level of professionalism and discretion with sensitive information.</li>
<li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint).</li>
<li>Ability to work independently and collaboratively.</li>
</ul>
<p><b>Certifications</b></p>
<ul>
<li>InformUSA Community Resource Specialist &ndash; Database Curator (CRS-DC ) certification preferred, or willingness to obtain when eligible.</li>
</ul>
<p><b>Working Conditions</b></p>
<ul>
<li>Work is primarily conducted onsite at TAUW offices.</li>
<li>Must be able to work independently with minimal supervision.</li>
<li>Some travel required</li>
<li>TAUW hosts multiple events throughout the year which are held in both indoor and outdoor locations.</li>
<li>Working occasional evening and weekend hours is necessary due to after-hours and volunteer schedules; however, the regular workweek schedule at TAUW is 37.5 hours, taking this into consideration.</li>
<li>Interactions beyond staff include communications with volunteers, donors, leaders and staff of nonprofit organizations, board, cabinet, and committee members, and the general public.</li></ul><br>
<p></p>
<p><b>
TULSA AREA UNITED WAY EQUAL EMPLOYMENT OPPORTUNITY POLICY</b></p>
<p>
Tulsa Area United Way shall not engage in prohibited discrimination on the basis of race, ethnicity, national origin, color, sex, sexual orientation, gender identity and expression, religion, age, disability, genetic information, veteran or military status, or any other prohibited discrimination based upon legally protected categories and/or characteristics.</p>
<p>
This Policy applies to employment decisions including, but not limited to, recruitment and employment, promotion, demotion, transfer, compensation, selection for training, discipline, layoff, termination and other privileges and conditions of employment. Implicit in this policy is the commitment of Tulsa Area United Way to maintain a place of employment which is free from sexual and other types of harassment.</p></div>

211 Database Curator II

Join United Way and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

United Way

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Coordinator, upliftED

211 Database Curator II