Case Manager - Rita's House

Our Mission
The Bridge for Youth (BFY) centers youth voice, justice, and equity in all we do, and empowers youth experiencing homelessness through safe shelter, basic needs, and healthy relationships.

Our Values

Patience – We give space for youth to make decisions on their own timeline in their own way.

Love and Caring – We believe in acceptance, empathy, and non-judgement.

Communication – We engage in intentional dialogue to understand each other’s truths.

Integrity – We actively learn, grow, and change to align our actions in equity and justice.

Co-Creation – We seek connection to amplify the voice of youth and each other.

Community – We stand together for youth and for each other.

Position Information

Position: Rita’s House Case Manager
Job Type: Full-Time, 1.0 FTE
Classification: Non-Exempt
Reports to: Supportive Housing Manager
Posting Date: 3/3/26
Closing Date: Open Until Filled
Compensation: $20 - $23 /hr
The Bridge for Youth utilizes an equitable & competitive compensation program and salary structure that includes regular Cost of Living Adjustments and raises. For this position, the salary range is $20 - $23 per hour, depending on experience. This salary is non-negotiable beyond this range to counter pay inequality and uphold internal parity for salaries.
Location: 100% on-site at Rita’s House location in Minneapolis
Working Hours: Sun-Thu: 10:30 AM – 7:00 PM. Some holidays included. Position participates in on-call back-up rotation, as necessary and assigned. Rotation of on-call duties is 24 hours a day for seven days.

Position Overview

For over 50 years, BFY has been at the forefront of addressing youth homelessness in Minnesota, positively impacting the lives of the most vulnerable youth in our community, through youth-centered and culturally-responsive programs that offer a pathway out of homelessness, including the most marginalized – minors, BIPOC, LGBTQ+, young families, and SEY.

The Case Manager in Rita’s House serves youth aged 18-21 who have been homeless or precariously housed and are transitioning to independent living within a 12-unit supportive housing intentional community. This position works closely with the Transitions Coach, property management (White Cap Property Management), and community partners to assist youth in obtaining education & employment and familiarizing youth with community resources.

Benefits Information

• Competitive health, dental, vision, and ancillary benefits
• Company-paid life insurance and long-term disability
• 403b (immediate contribution & vesting) with up to 4% match after one year of employment
• Up to 4 weeks of PTO first year of employment, in addition to 15 paid holidays
• Pet friendly

We ask all staff to:

• Lead within a framework of agency values, philosophies, and goals, including team commitment and cooperation across BFY services and programs.
• Emulate and enthusiastically promote the organizational culture as defined by the identified values statements and racial justice and equity opportunities of BFY.
• Lead in building upon and strengthening a culture of establishing and nurturing relationships.
• BFY believes in team, collaboration, and constantly developing a supportive and caring environment for each other. Sometimes we are asked to lean in above and beyond our position description and we enthusiastically do so.

Key Responsibilities

• Responsible for case management of 12 youth including aftercare youth, providing services and resources as needed
• Responsible for conducting intake and exit for youth
• Collaborate with Property Manager (White Cap Property Management), HR & Admin Director (Facilities), Finance Director, Grant Manager, and Data & Evaluation Manager as needed
• Facilitate weekly house meeting with residents of Rita’s House
• Make appropriate referrals
• Conduct weekly consultations to assess and address needs of residents
• Conduct the intake and exit process
• Partner with property management and Transition Coach to ensure programmatic success
• Foster youth relationships with BFY supportive service providers (i.e., oral mental health care providers) and external agencies
• Provide programmatic input into the Homeless Management Information System (HMIS) system
• Familiarity with the Hennepin County Coordinated Entry system and process
• Provide aftercare support to youth
• Manage the environment to ensure home is functioning and presentable
• Foster a safe environment to ensure that youth are complying of BFY and White Cap Property Management’s policies and expectations
• Compile monthly programmatic activity overview report for internal review
• Stay current on BFY annual trainings
• Provide supportive services with youth upon discharge and provide aftercare support
• Maintain youth files
• Document statistical information as needed
• Ensure that services are delivered with cultural sensitivity, proficiency and competence
• Obtain and maintain knowledge of record keeping in a digitized environment, expertise in text messaging, and other digital communication methods

Qualifications/ Required Skills

Required

• Must have at least one of the following: two years of experience working with youth and/or young adults in a similar setting or associate’s or bachelor’s degree in human services related field
• Demonstrated ability for commitment to diversity
• Demonstrated ability to work individually and with a team
• Demonstrates good communication skills orally and in writing
• Experience and ability to work with Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook) as well as Client Record Management (CRM)
• Hands-on knowledge of record keeping in a digitized environment, expertise in text messaging and other digital communication methods
• Must be 21 years of age or older
• Must not have been a resident of any BFY program within the last three years
• Must clear a background check
• Must have a valid driver’s license, satisfactory driving record, and insurance limits of $100,000 per person/$300,000 per accident

Preferred

• Lived experience similar to the youth served by BFY
• Bi-lingual (English-Spanish) with high proficiency of verbal and written skills
• Bachelor’s or master’s degree in psychology, social work, or related human services field

To Apply

Submit cover letter, references, and resume to resume@bridgeforyouth.org

The Bridge for Youth is an Equal Opportunity Employer committed to embracing diversity and individuality, and opposed to practices which discriminate on basis of race, gender, sexual orientation, religion, handicap, disability, age, or nationality. We apply this policy of unbiased consideration not only to our hiring process, but also to recruitment, promotion, transfer, compensation, layoff, and termination. We are further committed to taking affirmative action to ensure our employment opportunities are accessible to individuals who meet the qualifications conducive to available positions, and we encourage all interested jobseekers to apply. EEO/AA.

Pay: $20.00 - $23.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person