Case Manager with SMI Experience

Position Overview:

The SMI Case Manager plays a crucial role in supporting Alium Health’s patients throughout their healing process. This position involves developing and managing holistic, evidenced-based case management plans, acting as a community liaison, and working closely with patients and the care team to ensure effective and compassionate care.

Essential Job Functions:

• Patient Support: Support patients throughout their entire healing process, ensuring they receive comprehensive care tailored to their needs.
• Program Development: Assist in developing a holistic, innovative and integrated outpatient therapy program in collaboration with Alium Health providers.
• Case Management:
• Evaluate patient needs and develop individualized holistic and integrated outpatient comprehensive care tailored to their needs.
• Regularly meet and check in with clients in person, over the phone, in their homes, or through telemedicine applications.
• Conduct intake and Annual Assessments
• Conduct Intake and Annual Health Risk Assessments
• Conduct Intake and updated At Risk Crisis Plans
• Ensure Case Management Services meet Mercy Care’s Industry Standards
• Community Liaison:
• Act as a community liaison by developing and maintaining an external network of applicable community resources. Leverage these resources to best serve the patient.
• Coordinate patient care with in-patient hospital teams as indicated.
• Assist members with necessary housing applications/needs and attend necessary
• Progress Monitoring: Monitor client progress and adjust case management plans as needed with guidance from Alium Health providers. Maintain well-organized and updated case management documentation after care team meetings.
• Discharge Planning: Develop appropriate and empathetic discharge or closure plans when necessary, ensuring Smooth transition for the patient.
• Literature and Best Practices: Stay up-to-date and well-versed in case management practices and literature related to the designated patient population.
• Team Collaboration: Work closely with all Alium Health Team members involved in the patient’s plan. Provide regular updates and be knowledgeable about the entire integrated healthcare plan.
• Patient Care: Consistently demonstrate sensitive, respectful and compassionate patient care. Complete assessments, treatment plans and updated patient paperwork under the supervision of a Behavioral Health Professional.
• Meetings and Documentation: Actively participate in weekly supervision meetings and integrated Team meetings. Provide thorough and timely updates. File all patient documentation promptly.

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as needed to meet the organization's ongoing needs.

Education and Experience Requirements:

Education: High School Diploma

Experience: Minimum of 1 year of experience in SMI case management.

Productivity Requirements: 108 units/week * 1 unit = 15 mins

Knowledge, Skills, and Abilities Required:

Knowledge of: Patient treatment plans, social work/psychological theory and practice case management procedures and documentation.

Technical Skills: Technologically savvy with the ability to use relevant software tools.

Teamwork: Ability to work well in a team environment, adapting to changing workflows and procedures with a positive attitude.

Interpersonal Skills: Strong interpersonal communication skills with the ability to work effectively with a diverse range of individuals and constituents.

Accreditation: Knowledge of related accreditation and certification requirements.

CONDITIONS OF EMPLOYMENT:

• Acceptance of employment offer.
• Completion of company employment paperwork.
• Employment eligibility check.
• Passing a drug test
• Reliable transportation
• Commitment to embracing the organization's core values.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• Do you have direct SMI experience?

Experience:

• Behavioral health: 3 years (Required)

Ability to Relocate:

• Scottsdale, AZ 85260: Relocate before starting work (Required)

Work Location: In person