Case Manager/Care Coordinator

Job Title: Designated Coordinator / Supervising Professional

Job Overview

A local non-profit in-home care services agency is seeking a qualified and compassionate professional to serve as a Designated Coordinator/Supervising Professional to oversee both 245D Support Services and PCA/CFSS services in the metro and surrounding areas. This role is responsible for coordinating client care, ensuring compliance with state regulations, supervising staff, and promoting person-centered service delivery.

Key Responsibilities

• Conduct screenings and intakes for new clients
• Develop, implement, and oversee person-centered support plans, including:
• Support Plan Addendum (SPA)
• Self-Management Assessment (SMA)
• Individual Abuse Prevention Plan (IAPP)
• Develop and manage individualized care plans and monthly service plans
• Ensure compliance with Minnesota 245D licensing rules and regulations
• Perform quarterly, semi-annual, and annual client reviews as required
• Coordinate and oversee delivery of PCA/CFSS services
• Monitor client health and safety; document changes and request reassessments as needed
• Recruit, train, orient, and evaluate Direct Support Professionals (DSPs)
• Provide supervision and support to assigned staff and caseload
• Maintain accurate documentation and ensure high-quality service delivery

Qualifications

• One of the following education/experience combinations:
• Bachelor’s degree in a human services-related field and at least 1 year of full-time direct care experience
• Associate degree in a human services-related field and at least 2 years of full-time direct care experience
• Registered nurse
• Licensed social worker
• Mental health professional
• Designated Coordinator for intensive support services preferred or Qualified Professional experience preferred, but not required
• Strong organizational and time management skills
• Ability to work independently and manage multiple responsibilities

Additional Requirements

• Successful completion of a background study conducted by the Minnesota Department of Human Services
• Valid driver’s license, clean driving record, and reliable transportation
• Ability to travel independently throughout the 7-county metro and surrounding areas
• Bilingual in Russian preferred, but not required

Job Type

Full-time (flexibility may be available based on caseload needs)

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• Paid time off
• Opportunities for professional growth

Work Location

In person (metro area travel required)

Pay: $60,000.00 - $70,000.00 per year

Work Location: In person