CASEWORKER

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs intakes for all services to include meeting with attorneys to obtain legal background of the case; meeting with clients to obtain factual background of case; determining what release should be signed based on service ordered; reviewing court order; and going over requirements with clients including orientation, co-parent education, and personal data forms depending on the service ordered.
• Performs court-ordered Court Services, which are limited scope investigations with a rapid turnaround for reporting to the court.
• Performs Custody Evaluation investigations according to statutory requirements and writes Custody Evaluation reports.
• In the absence of Director and Assistant Director, handles unusual incidents or emergencies that may arise as trained in accordance with policies and procedures.
• Keeps updated chronological entries in the case management system. Maintains all notes and files on assigned cases.
• Testifies and preps documents for court.

• Contacts clients, attorneys, and the court frequently via phone, written, and personal contact.
• Uses interest-based negotiation techniques including mediation and Access Coordination to assist in resolution of conflict between clients.
• Conducts joint conferences with attorneys and pro se litigants to review findings and assessments.
• Performs co-parenting and orientation education.
• Participates in peer staffing reviews.
• Assists in training interns.
• Performs all other duties as required.

• Excellent customer service and communication skills, both verbal and written.?
• Ability to work in a fast-paced environment.?
• Must be able to stay organized and know how to prioritize the workload.?
• Ability to work independently and as part of a team.?
• Competency with computers and Microsoft Office 365 Suite.?
• Advanced analytical skills.???
• Must possess proficient verbal and written communication skills.
• Must have interviewing and listening skills.
• Must have ability to teach co-parenting class and orientation to a group.
• Must be able to conduct access coordination and mediations.
• Must have ability to establish and maintain effective authority and control over litigants.