Caseworker 4 - Lead OBI - 1811

Minimum Starting Hourly Rate: $27.44

Maximum Starting Hourly Rate - Dependent on Qualifications

Benefits

• Health
• Dental
• Vision
• Life Insurance
• Generous Paid Time Off - 9.23 hrs per pay period
• 10 Observed Company Paid Holidays
• 8 Hours Annual Volunteer Time Off
• Retirement Plan w/ 6% Employer Contribution
• Employee Assistance Program
• Flexible Spending Account

GENERAL DESCRIPTION

This is a grant-funded position. Ongoing employment is contingent on continued grant funding.

Performs social services work by serving as a liaison between clients and their families in obtaining assistance and rehabilitative treatment. The Lead Outpatient Biopsychosocial Intervention (OBI) Coordinator works under the Local IDD Authority (LIDDA) to oversee and manage all activities related to the HHSC-funded Outpatient Biopsychosocial Intervention (OBI) program for individuals with intellectual and developmental disabilities (IDD). This position ensures program compliance with HHSC contract requirements, oversees service delivery, provides leadership to OBI staff, and serves as the primary point of contact for HHSC related to OBI program operations, reporting, and performance outcomes. The Lead OBI Coordinator supports a cross-systems, biopsychosocial, and collaborative care approach designed to expand access to outpatient mental health services and reduce crisis events for individuals with IDD and co-occurring mental health, substance use, or behavioral support needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Oversight and Administration

• Performs administrative and clinical duties for the OBI program activities, including biopsychosocial services, collaborative care case management, education and training, and skills training.
• Ensure services are delivered in accordance with the HHSC Scope of Grant Project, Texas Health and Safety Code, and applicable administrative rules.
• Monitor program performance to ensure maintenance of required caseloads (minimum of 25 enrolled participants at all times).
• Ensure eligible individuals meet LIDDA priority population criteria.
• Ensures individuals are registered in the Centers Electronic Health Record (EHR), as well as state required systems (CARE, CSIL, and SASO).

Service Delivery

• Completes initial screening and all pre-admission activities for all referred clients.
• Maintains waiting list, based on identified criteria.
• Provides collaborative care case management by maintaining a caseload of OBI participants.
• Provide guidance to staff delivering biopsychosocial assessments, collaborative care case management, education and training, and skills training.
• Ensure biopsychosocial assessments and treatment plans are recovery-focused, strength-based, and person-centered.
• Support integrated, collaborative care involving physical, behavioral health, and IDD specialty providers.
• Facilitates coordination and consultation with interdisciplinary professionals (e.g., psychiatry, nursing, psychology, social work, counseling, behavior analysis, primary care, and justice system partners).Support staff in addressing complex needs related to mental health symptoms, medication management, and behavioral challenges.

Compliance, Documentation, and Data Management

• Ensures all OBI services are accurately documented in the Center’s Electronic Health Record (EHR) in compliance with HHSC standards.
• Collaborates with the IDD Data Management/Quality Assurance team to ensure documentation is complete and submitted in accordance with HHSC monthly encounter reporting requirements.
• Completes and submits required quarterly program reports to HHSC.
• Coordinates with the Business Office, as needed, to review and monitor program expenditures.

Education, Training, and Community Collaboration

• Develops and delivers education and training to mental health and substance use community partners.
• Promotes awareness of LIDDA services and resources to improve referral pathways and continuity of care.
• Ensures post-training surveys are collected, reviewed, and maintained for HHSC reporting and monitoring purposes.
• Builds and maintains collaborative relationships with community partners to enhance crisis response and service coordination.

Quality Improvement and Leadership

• Participates in continuous quality improvement (CQI) activities to strengthen service delivery and outcomes.
• Analyzes service trends, outcomes, and performance measures to inform program improvements and decision-making.
• Represents the program in HHSC meetings, trainings, learning collaboratives, and monitoring activities as required.

Other

• Maintain compliance with required training, professional development, and cross-training.
• Demonstrate high ethical standards, professionalism, and personal integrity.
• Maintain regular attendance and dependability in accordance with the established work schedule.
• Perform related duties as assigned.
• Frequent travel within the catchment area is required.

GENERAL QUALIFICATIONS

Experience/Education/Licensing/Certification

• Master’s degree or higher from an accredited college or university in a social, behavioral, or human services field (e.g., psychology, social work, nursing, counseling, rehabilitation, sociology, human development, or related field).
• Experience working with individuals with intellectual and developmental disabilities and co-occurring mental health or behavioral support needs.
• Experience with program oversight, compliance monitoring, and data/reporting requirements.

Knowledge, Skills, and Abilities

• Apply trauma-informed care principles, including cultural sensitivity, in all aspects of service delivery.
• Communicate effectively, both verbally and in writing.
• Demonstrate strong organizational skills, attention to detail, and the ability to plan, prioritize, and manage multiple tasks.
• Exercise sound judgment and problem-solving skills in a variety of situations.
• Work collaboratively and maintain effective relationships with supervisors, individuals served, coworkers, and community stakeholders.
• Demonstrate behavior consistent with the Center’s values and Policies and Procedures.
• Proficient in computer applications such as Microsoft Word and Excel.

Additional Requirements

• Must have and maintain a valid drivers’ license with an acceptable driving record.

WORK ENVIRONMENT AND FUNCTIONAL REQUIREMENTS

This position may require the ability to:

• Sit, stand, and walk for extended periods of time.
• Use a computer and standard office equipment for prolonged periods.
• Occasionally lift and/or move up to 15 pounds.
• Drive and travel to client locations, community sites, or other work-related locations as needed
• Navigate various environments, which may include office settings, client homes, or community facilities
• Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically aggressive behavior, in accordance with training and Center policies.
• Staff member is expected to maintain sufficient mental and emotional health to meet the inherent stressors of the position. An employee is “mentally fit” when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus.

EQUAL OPPORTUNITY EMPLOYER

Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.