The incumbent in this role will contact clients and collect outstanding payments. He/she will strike a balance between maintaining trustful relationships and ensuring timely payments.
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Adhere to all safety and compliance rules of the company
- Monitor accounts to identify outstanding debts
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Investigate historical data for each debt or bill
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Contact clients to ask about their overdue payments
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Take actions to encourage timely debt payments
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Resolve billing and customer credit issues
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Update account status records and collection efforts
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Report on collection activity and accounts receivable status
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Invoice Submission to the customer on timely manner
3. REQUIRED QUALIFICATIONS
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BSc/BA in business administration ( Accounting), or relative field
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Proven experience as cash collector
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Knowledge/skills:
- Familiarity with laws related to debt collection
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Knowledge of relevant legal requirements
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Computer skills:
- Working knowledge of MS Office and database
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Competencies:
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Excellent communication and people skills
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Apt in negotiating and persuading
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Patience and ability to manage stress